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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

Rating Filter

97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 5,145 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have in case something goes wrong with the equipment itself and both hardware and software. I have always had good experience with Apple tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is Apple Care. No hassle when things go wrong with your device, even can use this to swap out worn-down cords. Worth the value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why Not?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not spend the extra for the plan. Unless you never move with your electronics, you will probably be glad at some point you have purchased this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always wanted the latest Apple iPad. The ease and convenience of this iPad is wonderful. I'm looking forward to exploring all the new things it can do . As an artist I am excited to use the new features and programs ...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    apple care protection plan is worth it when there are young ones around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use this plan, however I have had to use AppleCare for my iPhone. Let me tell you that it is worth it. If any damage happens it is a small fee to replace your item versus buying a whole new one at full price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we could want in this form of personal property insurance - no worry, no stress, no problems... Wish we could have done this on our first Ipad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that my overpriced Apple product is covered gives great peace of mind and provides me with a great nights sleep

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use Applecare for my IPad. In the past, Apple's tech department has been excellent when I have called them with other operational questions. They also answer quickly or call back when I leave a number.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting my investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this day and age, I think it's important to protect what you spend your hard-earned money on. That's why I didn't think twice about purchasing AppleCare for the new iPad Air 2 that I got for my grandsons for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend AppleCre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this AppleCare yet, but whenever I have had to use in the past it has been a great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this plan for my daughter when I bought her her existing IPAD. These units are tough but can only take so much of a beating. My daughter was able to get a crack screen fixed under this warranty with no hassles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with all the support from Best Buy crew and products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad plan for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers what a warranty should, hope to not need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care is always needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Apple Care with EVERY Apple product I purchase. They will stand by their product and repair or replace the product after the warranty as Lang as you are within the valid time of Apple Care.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a protection plan. Like the fact they cover damaged screens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you need this if you buy anything for a teenager.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Ipad for my teenage son for school and in one month I needed to get the screen fixed. This Apple care took care of it for me. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never hurts to buy the Apple Care. Never had problems with any of our Apple products but it could never hurt to have the extra protection just in case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its just insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I do not bother with insurance on electronics, but considering the Ipad is for our 5 year old I figured I better. 3 stars because its just insurance, how do you really rate that lol ...Luckily we have never had to use on any of our other apple items so I can't really speak to the insurance program itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great price for coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don't have to use but good to know I'm covered if something happens

    I would recommend this to a friend