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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

Rating Filter

97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 5,145 reviews
  • Rated 5 out of 5 stars

    I like the ease of making claims with AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If are an accident prone person then I recommend getting the coverage. Otherwise it probably is a waste. Device insurance is a profit center for companies for a reason.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We paid a lot of money for iPads, we would like them protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek squad recommended we thus purchase since the watch will most likely take a beating. I’ve used apple care in the past and it’s been no hassle to use it. Because of this, this made sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this is coverage for a gift for an 11 year old, you can't beat the price. While I hope we don't need it, it is necessary to have and the best price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a good thing just because I got it for my kid and if he breaks it or something something happens to it, it has Apple care !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought it for peace of mind

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Apple care but never had to use it as my I Pad never gave me any problems. I should have saved the money but you never know if you’re going to need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know when you get your tires on your car rotated? An than you also might as well get an alignment too!!!! Well AppleCare is like that. Anytime you get an Apple product you might as well get AppleCare along with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get your service immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my first Apple product so I don't have any hesitations to purchase the Apple Care. Request a call back service is normally faster than waiting for the customer rep. They always call you back immediately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My only problem is that you buy a product with a one year coverage but when you by Apple care you are only getting coverage for one extra year. They count your purchase year of coverage as one of the paid years of coverage so in essence you are only getting one extra year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device retraining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the iPad air and when my wifes kindle died I got her a iPad. I think she likes it, hard to tell because shes trying to learn a new device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappyCamper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much appreciated, Good Plan for the Product! The 2 Year Plan most definitely will help out in the event of a mechanical break down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection plan at an affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Best Buy protection plan for a new iPad purchased for a gift for my son and his family. I liked the ability to bring it to a Best Buy store since they don't have an Apple store near them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to some kind warranty on this iPad case something goes wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have some extra protection for your device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option to have this extra coverage for your apple device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granted it's a bit pricey, but enjoy that peace of mind if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy an Apple without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m thankful that Apple offers such protection for the Apple products. Apple make the Apple care easy to use because you can go to a Best Buy store to get your service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good way to protect your product in case if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to recommend apple care one time I purchase MacBook so my dog pipi on Cost to me $800 for fix I was no happy is better to use same many extra first and save same money later I learned please take advantage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A god send

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever have that heart wrenching moment where something you lpove so dear crashes to the floor and is destroyed? Well, this covers yyour favorite items replacement. Made our Christmas mishap go away. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    music man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the AppleCare + with my new 12.9 I-Pad Pro just in case something happens to it. It's nice to have that extra coverage because you never know.

    I would recommend this to a friend