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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

Rating Filter

97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 5,145 reviews
  • Rated 5 out of 5 stars

    It’s there if needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use AppleCare for my iPhone 6s Plus, but it was good to know I had It, if a problem occurred, I’m hoping for the same experience with my new iPad Mini.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good in case everything breaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked well for our intended use. Best Buy always does a great job shipping and delivering the product in a timely manner. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't needed to use my warranty yet on my iPad, but when I bought it, I figured I should get it, just in case something ever happened, since this is a kind of expensive investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hoping it is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but hoping it is worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my Apple care plan but I like the idea of having something in case there is a problem. I love my new IPad. I also use the Apple store for other products and they are always very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it, its a good idea.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to protect yourself from paying an arm and a leg when you drop it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this service yet. But I have good experience in the past. Please consider this. I wouldn't buy a electronic product with out it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say it is Applecare and they are the best at covering their products. I have Applecare on every Apple product I own and I have never had an issue on the rare occasions that I have had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever. I received Apple gifts one of which was the Apple IPad Pro 11 for Christmas so it made sense to me to add the apple care package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased Apple Care for all Apple products I own -- offers excellent value -- Tech support at Apple Care is always very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple backs their products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not needed it frequently, having Apple Care gives me increased assurance that any problems will be addressed. I used it this week on an Apple product, no hassle from the Apple CS reps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries regarding theft, loss, or breakage. It’s replaceable, even if it gets wet! One charge, two years coverage. Very inexpensive and budget friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always helpful, easy, friendly, well worth the $$. i was skeptical at first but now having used it would never buy an expensive apple item without it ever again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't had to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend it as a safeguard for protection in case there is an accident.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a must have. You don't want to have an apple product without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always recommended to get apple care with such expensive products. BBY gave me on a discounted rate through some promotions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea to get

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to get this when you let kids play with it, every iPad I've bought has had this and been used to fix the screen or replace it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get the warranty. never know what will happen to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it when an Apple product is purchased. In the past I have had this for Air Pods and they covered one that had become lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves your bacon when you have kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves your bacon when you have kids. My kids run Apple products through the ringer. The plan always helps in a pinch

    I would recommend this to a friend