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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

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97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 5,145 reviews
  • Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had this for a week and so far I'm loving it. I previously had the iPad mini but wanted to upgrade to be able to type more like a laptop. I haven't found a case/keyboard I'm happy with yet but find typing with this in landscape position is fairly easy. Hoping I will continue to be happy that I spent the $$$$$$. The 4 stars are because of the high price tag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i never used but, i think is good my little girl use all days and never brooked but if she did no problem i have apple care.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes Apple care is worth it. For this purchase, it was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase this repair or replace for a very reasonable price. Tablets are notorious for dropping and breaking. I'm glad I purchased this insurance from a reputable vendor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? It’s Apple care. I had a broken iPad Pro screen and they sent me a replacement iPad and had me box up my broken one and ship it to them. No downtime due to priority care.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my iPad nice and safe for 2 years so that's good right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good idea to have apple care gives you peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good if you use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opted for this just in case. Have used the speedier service option on a call to Apple and it was decent. If something happens to device then it pays for itself so that is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live and Learn!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have this coverage when I fell in and bent my iPad Pro 12”...wish I had!!! Purchased new iPad instead of paying considerably less for replacement had I had this protection!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely essential. Apple care really is important to have, if there is a problem, they can usually fix it right up at the Apple store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    free apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the college student deals to get free apple care. can't go wrong with that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I actually wanted since it is used regularly by multiple hands, and I don't want to worry about it for a couple years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the Apple Care plan to cover my new iPad because it will cover my investment in case of accident. I have used Apple Care in the past and have been very pleased with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to purchase for anyone who buys an apple product. Getting it is a life saver for anything that goes wrong with your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that you can have your Apple products repaired in most stores with apple care is great and saves a trip to a mall or somewhere there is an apple store is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure if my questions would be answered and I knew I purchased Apple Care. The agent that answered was so helpful with getting me set up and working...very understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy to protect your items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been encouraged to get protection for my Apple products and they are well known for their great customer service when something goes wrong so I'll check it out and see if that's true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankfully never used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it, but better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have this for my family devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet ( Thank Goodness ) but it’s definitely useful and a relief to have for products 350$ and up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase AppleCare for any product. It's worth the one time when things happen that you can't control and you need it.

    I would recommend this to a friend
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