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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

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97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 5,145 reviews
  • Rated 4 out of 5 stars

    AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one time I used Apple care that involved a replacement screen for a MacBook Pro they came through and replaced it without a lot of squawking. So that is good. Their telephone support for other problems that could be handled by phone has been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPad ^ Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was extremely helpful and very pleasant! I would make the drive just to go back to this location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This provides robust coverage for a range of accidental damage scenarios. I do not usually purchase protection agreements, but this one was worth it for such a high powered tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment for my laptop. If you are looking for an apple product, look into apple insurance for coverage of your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple did it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything Apple, but I was disappointed that they discontinued the iPad Pro with the biggest screen. Not for long! The 9.7" is the perfect size and does it all (quickly)!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple care must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get apple care or black tie. Must have with kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is the best it’s always good to have you never know when you will need it I have always had quick service with thus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the comfort of knowing my IPAD is covered in case of an issue with the care plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the 7th gen for about 2 years now and still love it !! Updates on time and still feels brand new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care has always been a must buy for me and all my apple products. has saved me on more than one occasion in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 256GB storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad Pro has so much storage that I can download all the apps I want, plus so many books, magazines, and videos with plenty of space left. This makes me a very happy person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have AppleCare+! Wish they had it for a longer time instead of just 2 years for an expensive device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for any Apple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought the Apple extended warranty because of their excellent service. Now Best Buy can handle any problems and I don't have to find an Apple store to take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend Apple products. Apple insurance is a must with everything I purchase. Very happy with product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having broken multiple iPad screens and iPod screens the cost to repai is expensive. It was worth the discounted price knowing the iPad I bought was for my kids. At least for the next two years or first two drops I know I am covers for any damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Apple care insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy extended insurance for my Apple products. I find that Best Buy offers a cohesive approach to Apple products. The salespeople are knowledgeable and eager to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always bought electronic protection for all items bought at Best Buy. Only used one time and the Geek Squad at Best Buy were the best. Best Buy service is the BEST THERE IS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare for iPad Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Applecare for my Apple devices (except Apple TV). I have done so since 2008 and have never been sorry. It has paid for itself in tech support and convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the case is awesome. it cleans very esily and does protect the ipad from any damages. The folding pieces are great to watch cooking videos on the kitchen counter. My wife loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple support is by all means the best out there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan to have and to use when you need it. Well worth it to have. Apple is always there for you when you need them.

    I would recommend this to a friend
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