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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

Rating Filter

97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 5,145 reviews
  • Rated 5 out of 5 stars

    Cant go wrong with an iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought it las year for my son and he definitely loves it. Consider getting apple care if your child will have access to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We once needed to use AppleCare on a previous device; it worked so well that we've been getting AppleCare on our Apple products ever since

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service plans are always a good investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you have questions and it is good to have a place to go to . Reminds me I have to ask them how to stop a split screen in my email. Remember you are not the only person with questions and sometimes you have to wait til it’s your turn to talk to someone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hasn't been used but JIC it will be there if we need it. Apple is good about standing behind their products with AppleCare

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple care must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get apple care or black tie. Must have with kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removes everyday stress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and helpful to remove stress over future problems encountered with time and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed it but took it with the apple product to be safe. Nice to have just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You already know what the deal is. A must have to protect investment and be able to extend after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 256GB storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad Pro has so much storage that I can download all the apps I want, plus so many books, magazines, and videos with plenty of space left. This makes me a very happy person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing I’m covered is reassuring, but with all my Apple products I’ve never had to use it. They have always been flawless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ipads are cool and all . . . . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my kids love ipads, they also aren't the best at not dropping them . . . . apple care + keeps everyone happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always suggest this

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple warranty’s are always a must I didn’t need this for my particular device but I’ve had to use in the past and they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan, I’ve had the tablet fixed once already. My daughter has played her tablet and uses it daily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having broken multiple iPad screens and iPod screens the cost to repai is expensive. It was worth the discounted price knowing the iPad I bought was for my kids. At least for the next two years or first two drops I know I am covers for any damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries because I’m covered. I don’t have to worry about anything happening because AppleCare is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for any Apple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought the Apple extended warranty because of their excellent service. Now Best Buy can handle any problems and I don't have to find an Apple store to take care of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this. The display is great and we haven’t had any technical issues in over a year. The only con would be the screen being too fragile. It would be nice if Apple incorporated something like the gorilla glass technology into their iPads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for other units and they do work as advertised and the service is easy to call upon if and when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Apple care insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy extended insurance for my Apple products. I find that Best Buy offers a cohesive approach to Apple products. The salespeople are knowledgeable and eager to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always bought electronic protection for all items bought at Best Buy. Only used one time and the Geek Squad at Best Buy were the best. Best Buy service is the BEST THERE IS

    I would recommend this to a friend