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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

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97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 5,145 reviews
  • Rated 5 out of 5 stars

    One year and still ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been one year and haven’t used it yet. Guess the Apple product is quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have absolute confidence in the Apple technical support staff. They are very responsive whether by phone or walk-in. I always add Applecare when I buy an Apple product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for piece of mind for the iPad I got for my niece. If you are going to spend hundreds of dollars on something that can break easily, then you need to be covered.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Apple Req'd mail service w/dozens in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I cracked my iPad within a couple days of purchase.....I was under the impression that Apple would simply hand over a replacement if the screen broke.....I tried this (two consecutive days) while trying to leave for work 3 states away from home..... The Apple Store admitted they had dozens of the same model, color, & storage capacity in stock....Unfortunately they refused to replace the iPad while I was standing there in the store because they were "designated for sale" with no apparent purchase reservations....very disappointing after buying the iPad Pro (256GB Space Gray), Smart Keyboard, & Apple Care all at the same time ($1,200+ after a special)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Imposible not to get this Apple care because I use two times and it’s resolved fast and easy iPad Pro issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage for your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that if you purchase an Apple product that you should invest a little more to cover it if something happens to it. Cheaper than starting all over buying a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    who cares? apple cares!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hey spend the money get some apple care they will treat you right! had a couple of things fixed and it was good to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth the price to have this plan. Teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this plan. I have a teenager at home. Things happen! With this plan I can rest assure it could be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best apple plan ever it might of been expensive it it’s worth it because if drop it u won’t have to pay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple icare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having apple care. I had an iPad die a month after the warranty and couldn't get any help with repair. This will save me the worry and cost if there is a problem!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yolo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah sure what you want to know about me haha but if you are everything you need to know if I don't hear you in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for extra warranty for IPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an iPad for your kids this is a must have. AppleCare covers up to 2 accidents or incidents for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive Mistakes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have apple care on all my products...Who wants to buy a new screen when you drop your brand new iPad Pro? Don't need to with Apple Care they will replace the whole thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient Apple Care at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat the value of this plan, and Best Buy is authorized Apple Care provider! I like a one-stop shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having apple care, since you never know if you are going to need it if you have a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter can not live with out this IPad she loves it and so do I.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    will never regret buying this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you will never in your life regret buying this. having AppleCare+ has saved me so much hassle in trying to get something fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is the best. Great customer service, I would recommend this to all who purchase an apple product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy an apple product without purchasing apple care. There service is top notch and is always super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Converts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Converted to Apple with all our electronics

    I would recommend this to a friend
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