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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

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97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 5,145 reviews
  • Rated 5 out of 5 stars

    What a deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $99 for apple care for 2 years is an amazing deal! I dropped my phone (first time ever) and it was replaced (small fee) on the spot by apple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bjs I pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this apple care because the I pad is for my grandson so this is well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we had this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the iPad stopped working it was easy to return it to Best Buy. They sent out and we had the iPad back within 2 weeks at no cost to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return an item

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return an item The item was returned couldn’t do what I wanted it to do I believe I got a cheaper version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NOT SURE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was persuaded to purchase the Apple Care, but am not sure since I have never had the need with any of my previous Ipad purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple caring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased iPad for my son. Got this as well for accidental. Peace of mind is always good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up using it for a crack down the screen. Small fee to get it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with my new apple ipad, that was on sale for a great price. Im so excited !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-Have Accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not imagine buying an Apple decide without AppleCare. This has saved me so many times that is has paid for itself many times over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you bought an Apple product. You paid a premium price. You want the best support for that device. That would Be AppleCare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare+ is a good deal if you think you might need coverage. Might be particularly useful if travelling and a lot of use while on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for the kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    apple care is very convenient especially for your kids apple products we love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually didn’t need to use it for this particular device but I did use it on my iPad. Handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APPLE Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple IPad Pro 12.9" device is an amazing product. The folks at Best Buy are awesome to work with! I wouldn't buy this device without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but would definitely recommend you getting It in case of damage product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my daughter an iPad, so I really recommend to buy the AppleCare for it is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a fan of the AppleCare support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a fan of the AppleCare support only problem is during the COVID crisis, no in person support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreAt!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Submit a claim and provide photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare - love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plain and simple, I buy AppleCare for all my purchases. When I have had to use it - no issues!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A screen protector of any sorts is very necessary when it comes to any of Apple's mobile products. They always fix features, implement new features and change designs, but the one thing they have constantly failed to fix or improve is the quality of the screen. I wonder why?

    I would recommend this to a friend
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