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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

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97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 5,145 reviews
  • Rated 4 out of 5 stars

    The Apple Care Plan is a great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that I've had any problems with ANY of my Apple devices, but it's a great backup to have just in case something ever goes wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good buy good buy good buy good buy good buy good buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love.. no problems thus far.. bought for my Neice and she love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hope I never need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like any insurance one of those things hope you never need but nice to have if you ever do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Care for iPAD Pro 12.9”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately have not had to use this coverage but felt the price was reasonable for coverage on this large an iPad Pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad Mini 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very compact for travel purposes. Would recommend upgrading from older ipad minis.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One accident and this paid for itself, and the Best Buy crew was amazing at helping me and my panicked college student.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a nice surprise to receive this free with my apple tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the peace of mind...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the iPad as a gift so it's good to have the piece of mind of a service contract in case something goes wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only helpful when you dropped the ipad, otherwise I don't think it a must have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have peace of mind if I need to use the warranty. Hopefully I won't need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter case for my iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bestbuy specialist helped me pick out this iPad case and it is lightweight and protects the iPad from damage!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer-service representative know what to do. If they don't know what to do they were asked someone to help you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cant go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missed a star because it’s just covers a certain amount, specially when the screen cracks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s the only one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only insurance offer with the Apple products. You won’t be able to get geek squad. But can’t complaint

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product to protect your purchase but limited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product to protect your Apple iPad however one must be aware of exactly what is covered and what is not.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    No worry protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here is to hoping I don't need it but was worth it for the multiple devices we have and that the kids will be primary users

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPad Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea of the plan is great. My guess is this is the first time I have purchased it and won’t need it. First 2 iPads were given to my kids in kindergarten and have lasted 6 years so far. Bought my wife one 2 years ago and it broke just over a year. So this time I bought her one and a plan. We will see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is good if you really dont need to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never bought Applecare before. With technology changing so rapidly I thought it was worth purchasing for my new Ipad Air2.

    I would recommend this to a friend
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