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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

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97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 5,145 reviews
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you don’t lose it, this is a way better value than the monthly Verizon asirios insurance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be prepared for a request for mirroring your item so u must have wifi. The next step is to demand u update to latest software. U must have a backup as u will often be told to wipe the phone and reinstall operating system for even simple fix. However systems are so complicated now u must have access to get a fix.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and puts your mind at ease. Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this plan works well. I am concerned that it isn't enough coming from another concerned in store customer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great the service works well. I am happy with the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great the service works well. I am happy with the service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pros: Apple service is quick and smooth. cons: deductible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to have the apple care when loaning devices to the community.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for insuring that your apple product will continue to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good spec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Than you for best buy services. And all function are good. App, camera, etc..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed if used frequently

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you use your device all the time. We always get the coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AppleCare has helped to answer questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to know that I can get answers to questions, either from Best Buy / Geek Squad or directly from Apple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind the next 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come free with the new iPad promotion. Will be pricey if you have to pay $99 for 1 year extended warranty!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Too early to tell!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of money to pay but to be safe you have to pay I guess

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't needed it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say yet as I haven't needed any replacement or fixes at this time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple gives a Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best hope is you don't ever need it. But if you do, it's amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is good for accidently damage and helps with cost and repair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems like a fair value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never have need to use this, but does give a little piece of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if they have to replace a product they give a new one instead of a refurbished product. gotta love that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure I even used it once but it was good to have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helped good at very apt time and thank god i had this plan

    I would recommend this to a friend
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