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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

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97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 5,145 reviews
  • Rated 4 out of 5 stars

    Apple care plan

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this plan is a good value for protecting my Apple products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works I guess.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it. But happy to have the assurance that it’s there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope I never need to use it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive a product not to have a warranty. That's why I bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great safety net for your Apple product. The service is high quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    extra security for staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for traveling sales staff member as additional, extended protection for the device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item! So nice to have protection on a very valuable item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has such high prices, good products, but you pay for it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only works in-person?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new iPad and it came with a broken charger! I tried the online chatting customer service thing and it was an unpleasant experience. The rep was rude and was making things very complicated. So, I took the charger directly to the nearest Apple Store and they swapped it out for me! The rep was very nice, apologetic, and I don't have any complaints!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better camera than previous generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mother. She loves everything about it. Having the fingerprint ID is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you care for your device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the coverage but it is a good idea to have a backup just in case the worst happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen, so this is/was a good preventative investment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple backup for new Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guaranteed to work and hope we never need to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet . But the coverage is excellent It even covers human oopsy,like dropping it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t make an expensive purchase without having it secured

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricy but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summary says it all. Haven't had to use it yet, but wouldn't want to run into problems without it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like apple care. AppleCare plus for my iPad is great takes the worry out of things

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a good investment. If the product does well the first year typically they last for long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    never purchase the extended warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decided on extended warranty for geek assists as well as the liberal return when it stops working

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.never get a apple product without applecare

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is the best product protection plan but I wish we had an Apple store closer to home.

    I would recommend this to a friend
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