Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 5,145 reviews
  • Rated 3 out of 5 stars

    Insurance on IPad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the insurance plan on the Ipad Pro. Just found out yesterday my credit card company extends the warranty. Now that I bought it I will live with it. Check with your credit card company on the perks they provide. I should of done my research.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Really needed when disaster strikes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Incredible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing great very satisfied powerful & flexible .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The $99 additional fees should extend the Apple's expensive products to be at least 4 years for the extended warranty to be enticing enough. If Apple's products is as good as it is then it should not matter to extend more than 2 years to attract more customer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The plan is ok but two years goes fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan should allow to pay for it to be extended in the beginning of the purchase or when it is about to expire being u are paying over $1k itself just for the laptop anyway, I would think more coverage or longer would be necessary. I think it's a rip off

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expecting an excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought apple care along with my iPad. This is really needed especially when give iPad to our kids. Because there are more chances of cracking the screen. But apple is more smarter when its a screen replacement, i.e. we have to pay 50$ :-(

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple care is apple care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is Apple Care. It's not always worth it but I was advised to get it with the pencil and at the time it was a package deal. They said to get it with the pencil just because the pencil is a bit more fragile and could be worth it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    apple care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these days you really need some kind of insurance with the high price of Apple products. I guess you can not really know how the fine print really affects you till you drop the product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Neutral

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2-year Apple Care plan for my new iPad. I haven't had any problems with the new iPad so I haven"t required the services of the Apple Care Protection. Therefore my rating/review for this service at this point is "neutral".

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple coverage getting expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they would have an Apple care that covered all of your items. I’m having to spend extra money every time I purchase a major item just for the extra coverage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MR.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had the opportunity to use the plan as of yet. I would like to get an update on what the plan covers or affords related to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's good but ...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan was purchased by my wife. Personally, I would not have done so. However, since Apple pretty much controls everything about their things, you almost have to buy it to get any decent service on the iPad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    hardest time trying to get assistance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been calling trying to get help with trying to access this and am really tired of waiting. its been about 6 months that I have been calling for assistance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just get Asurion extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I never got to even use it all if you’re looking for a warranty that’s gonna last longer than two years look into Asurion warranty’s on Amazon they have reasonably priced warranties that cover more than two years plus it covers accidental drops cracked screens and everything like that it just doesn’t cover lost or stolen

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just in case situation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it within the two years. If you take care of your electronics, it’s not really needed. However, it’s nice to have it for a rainy day.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple warranty sucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope i dont have to use this. Apple rejected their warranty after my other ipad shut down itself for no reason after 1 year and 1 day of receipt!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too early to say

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not planning on getting this. I never buy protection plans. Changed my mind when realized even iPencil included. (I can lose small items!). Will know if worth the money if I have to use the plan.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Make sure the sales Rep knows what they're saying.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda feel swindled out of this. We were sold on adding AppleCare+ for the Ipad Pro, being told we would be covered for 3 years. Only when we got home and read the fine print, did we find out that this coverage only lasts 2 years. I guess we will see how the device is doing in two years, but if any of my past Apple products are any indication, my iPad Pro will likely break down in 2 years and 1 day and I'll be out of luck.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    no brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you have deposable funds and are willing just to buy a new iPad, macbook, or iPhone if you "accidentally" break them then this isn't for you, for the rest of us commoners you need to get this...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is it really worth paying for?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if AppleCare is really worth paying for since I've never bought an Apple device before outside an iPhone that I've never had problems with.

    I would recommend this to a friend
Sponsored