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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

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97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 5,145 reviews
  • Rated 3 out of 5 stars

    It costs $99

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost of insuring the product for one additional year is more than 30% of its cost , and thats not even comprehensive coverage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Applecare is always a safe deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy should show same level of customer service selling any product for channel partners like Apple as they would do it for their own products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AppleCare+ for iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ for iPad - 2 Year Plan Service and support.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What good is a protection plan if you still have to pay. Wifes IPad has a crack in the screen, never been accidently dropped or mis-handled but still has a crack. So under AppleCare+ you get to pay another $100.00 for a new screen, Yeah Thanks for nothing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but my son loves it. Tech support is joke. Dont even bother to buy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to buy this and never have another worry about damage to the tablet. I will be using this in all sorts of rough locations

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Have not had to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case I need it Should be free for first year

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The I-Pad pro 2 is so good and easy to use, you kind of don't need to use extra care, but I'm glad I have it in case something goes wrong.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Necessary evil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't buy it, something will unfortunately happen, as is my experience. When you do buy it, you never need it. Pick your poison

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I couldn't trust AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had trouble with my iPad while traveling in October 2019, I went into the Apple Store in Portland, Maine for assistance. I was told that if they assisted me, I would have to pay for their service because they could not find any proof that I had AppleCare for my iPad. I assured them that I had purchased the coverage when I bought 2 iPads for my husband and I just 11 months earlier. The employee argued with me and said that I would have to show a receipt. How many of you carry those with you? Right!! I asked him to contact Best Buy in Las Cruces, NM where we had purchased our iPads and their coverages. He said that they don't work that way. I told him that I would call Discover and they could verify the purchases and he said that they wouldn't count that as proof. Be careful when purchasing the added coverages. I was out $69, and had to wait until I got back home to get the problem solved by someone else.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use yet and hopefully will not. But thought it was good enough to buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the product care and plan to get the team help me with my new iPad. Haven't used it yet but Geek Squad have always been helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if this is good or not because I haven't had to use it. That's why I only gave it 3 stars. Hope I never have to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great cover. But not full

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So im really good about keeing my devices safe. However my ipad was stolen from work and this does not cover it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for another iPad and it was good. Not sure if it was totally worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    APPLE CARES ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A LITTLE EXPENSIVE BUT I GUESS IF YOU DONT BELIEVE IN YOUR RODUCT I BETTER GET INS

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would like a 4 year option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like if they offer 4 year protection for iPads 2 years is not enough!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fgfyhhgfyt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product that goes with the Apple iPad and he actually need AppleCare to make sure that you get all the quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Peace of Mind for electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for today's electronics....haven't needed it but so many products have issues felt it was worth the investment

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AppleCare is meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge fan of AppleCare...overpriced vs competitive protection plans but a lot of retailers don't offer any alternatives

    No, I would not recommend this to a friend
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