Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 5,145 reviews
  • Rated 2 out of 5 stars

    Trouble connecting to iPad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far not happy with Arlo service. Could not get the app on iPad . Support for Arlo said problem with my computer & tried to get me to have them clean the computer up for a $129.99 or in addition of $70.00 they will help with any problems for a month or year was a little surprised since the camera started working the next day. I was told when I bought my Apple iPad Pro it would work with the cameras.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure it is needed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended warranty thinking I would get more use out of the IPAD. It may be worth it since it is for 2 years.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Never Used the Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No experience with the Plan. A bit expensive. I am not sure it is of any real benefit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too pricey not really a good value if you are careful with your watch

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Makes sense but I always trusted the Geeks Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had great service with the Geek Squad but I like the fact that I can now go right to Apple Store for repairs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Care for my grandson's iPad mini

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He's five years old and the iPad mini is expensive. It seemed prudent to have some kind of ongoing coverage for it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never used

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case, but never used it so don't know how good it is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet, so I don't know how the insurance is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have around in case of any other future issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very overpriced for what might happen to your products

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an overpriced service, wish I didn’t buy it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to protect my grandsons IPad. He is using it for school work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    We'll see

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I won't need this, but a bit disappointed - for the price it used to be 3 year coverage...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Reasonably priced coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hard sell from Best Buy representative. Just outlined the coverages.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will not purchase again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best plan or price. I will not buy again..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    better safe than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comparison with other plans made this a better choice. If there are better plans; I am unaware of them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I didn’t purchase something would happen. Kind of pricey.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t really need it but why not be on the safe side

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you review a warranty for a brand new item? Hopefully I'll never have to use the warranty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dis not use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use yet but rather have extra protection than being sorry if needed and did not have

    I would recommend this to a friend
Sponsored