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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 406 reviews

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98%
would recommend
to a friend

Customers are saying

Customers find value in the protection, peace of mind, coverage, and warranty that AppleCare+ provides for their iPads. They appreciate the reliability of Apple's products and believe that the price of AppleCare+ is worth it for the protection it offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 406 reviews
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Peace of Mind and Reliable Support: AppleCare+

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ is an invaluable service that provides peace of mind and exceptional support for Apple devices. As someone who values the protection and assistance for my Apple products, I can confidently say that AppleCare+ is worth every penny. One of the most significant advantages of AppleCare+ is the extended warranty coverage it offers. With AppleCare+, you can extend the standard warranty of your Apple device, giving you additional coverage for hardware repairs and technical support beyond the initial limited warranty period. This coverage ensures that you're protected against unforeseen defects or malfunctions, providing reassurance and confidence in your investment. The convenience and efficiency of AppleCare+ support is outstanding. Whether you encounter a hardware issue or need technical assistance, AppleCare+ offers swift and reliable solutions. The dedicated Apple support team is knowledgeable, responsive, and committed to resolving your concerns effectively. The ability to reach out to Apple experts through phone, online chat, or even in-store appointments makes it easy to get the help you need, regardless of your location. AppleCare+ also includes accidental damage coverage, which is a game-changer for device protection. Accidents happen, and knowing that your Apple device is covered for accidental damage, such as drops or spills, provides tremendous peace of mind. With AppleCare+, you have the option to have your device repaired or replaced at a significantly reduced cost, ensuring that you can get back to using your device without breaking the bank. The ease of service and repairs is another notable benefit of AppleCare+. If your device requires servicing, AppleCare+ ensures a streamlined process. You can bring your device to an Apple Store, authorized service provider, or even request mail-in service, depending on your location and preference. The convenience and reliability of Apple's service network guarantee that your device will be in capable hands. AppleCare+ also extends the value of your Apple device. If you decide to sell or trade in your device, having AppleCare+ coverage can increase its resale value. Potential buyers will appreciate the added warranty coverage and peace of mind that comes with it, making your device more desirable in the second-hand market. While AppleCare+ offers comprehensive coverage and exceptional support, it is worth noting that it is an additional cost. Some may find the upfront cost of AppleCare+ to be a consideration. However, when weighed against the potential costs of repairs or replacements without coverage, the value and benefits of AppleCare+ become evident. In conclusion, AppleCare+ is an indispensable service that provides peace of mind, reliable support, and extended warranty coverage for your Apple devices. The convenience and efficiency of AppleCare+ support, coupled with accidental damage coverage, ensure that you're protected against unexpected incidents. The ease of service and repairs, as well as the potential increase in device resale value, further highlight the value of AppleCare+. Investing in AppleCare+ is a wise decision that safeguards your Apple devices and guarantees exceptional support when you need it most.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Worthy Coverage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a big fan of extended warranties but Apple Care is reasonably priced for what it covers. Our IPads get a lot of use and because they are carried all over the place they do get dropped accidentally. Rather than worrying about protecting them or limiting who and how they can be used I just get the Apple Care.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation issues

    Rated 4 out of 5 stars

    My first Apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to Apple products and this was a big leap for me. I am an avid and loyal Android user. I purchased this with the sole purpose of using it for clubhouse. I have been pleasantly surprised at how much I like almost love my new device. The budgeting app was the game changer. I'm still discovering new uses. I did not give it 5 stars because there are a few unnecessary navigation issues I'm finding. However, this could be part of my Android devices I'm acclimated to. Oh, I don't like being restricted to which apps I can download. I get the theory behind it, however, let me choose.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    Protection through AppleCare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the 2 year warranty through AppleCare on my new ipad air 2020 gives me great peace of mind in knowing that if anything goes wrong I can bring it into Best Buy and get it fixed or replaced! We always purchase protection for higher price point items for this reason.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Warranty

    Rated 5 out of 5 stars

    Apple Care +

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got Apple Care + for extended warranty and technical support. Apple products are not cheap and the extra protection puts my mind at ease for the next 2 years at least.

    I would recommend this to a friend
  • Cons mentioned:
    Cracked screen

    Rated 5 out of 5 stars

    Hopefully worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having cracked my previous iPad screen, then leaving it for years because it wasn’t that noticeable but to expensive to fix. I learned my lesson this is probably worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care review.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is always good to have for their products. I’ve used it several times over with no complaints. No problem replacing items or having them repaired.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Why are you should buy AppleCare?

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have AppleCare for any case if you drop or break your device or if your device suddenly malfunctions having this is a good warranty to a store that you can get your product fixed or replaced. I highly recommend that you purchase especially if you're a cautious person or if you have children or people who touch or hold your devices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is the best!! I have it on all my apple products especially since i have a clumsy husband and a four year old ! Small fee compared to what you have to pay for a new product, so worth it. I have recommended most of my family that have gotten new apple electronics and didn’t know about it since they aren’t really up to date as well.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Protection

    Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful there's such a coverage and inexpensive to have. Having such a coverage gives me a feeling of long term security.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth the warranty

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy to make sure you are covered. Worth every penny if you break or crack your ipad

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Spend Alot, Protect It

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great that Best Buy offers this type of protection for Apple products. And it's not that expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Price

    Rated 5 out of 5 stars

    Good to have!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good option to have this coverage, the price for this coverage is reasonable for 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Price

    Rated 5 out of 5 stars

    must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for a 2 year of coverage, will give you a pice of mind

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A 'Bandage For My IPad'

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased AppleCare+ for my Apple IPad Air. The IPad is a portable device that I carry around with me to several places in my home. I also take it with me to meetings where I volunteer. This purchase of protection assures me that if I accidentally dropped the device or if the IPad needed repair, the costs would be greatly reduced. Also the Apple 24/7 tech support is another plus.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this protection for my Apple Product. Priced competitively.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Hardware protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good price !!!! Very reliable product!!! Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    WELCOME TO APPLE DOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got 2 years to keep my iPad in tip top shape. And then- armageddon. Nothing will come between me and my iPad when this plan is up. I will fight off all sorts of evil and vermin to protect it from its inevitable death.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Salvations

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy apple products but this time I buy apple Care and was a great insurance they cover everything in your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Investment, Just Incase?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All ways good to have if you buy an Apple device of good cost. Repairs can be expensive and with a small cost you can cover yourself. I have used Apple Care many times with my older devices and Apple always came through to make it right when things went wrong with my products.

    I would recommend this to a friend
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