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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 165 reviews

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98%
would recommend
to a friend

Customers are saying

Customers frequently mention that AppleCare+ provides protection and peace of mind, with many viewing it as a worthwhile investment. They appreciate the insurance-like coverage and the two-year warranty, although some wish the price were lower.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 165 reviews
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Best Way to Protect Your Expensive Apple Devices!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased AppleCare with all of my Apple devices. Let’s face it, Apple’s products/devices are expensive, and most Apple users tend to keep their devices for many years (as long as Apple’s software supports them.) For this reason, I want to keep my investment protected for as long as possible and have “peace of mind” should I need a repair or replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple Care is absolutely worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is a no-brainer. You buy it and you have no concern about anything that might go wrong because everything is taken care of when you call Apple. Or if you bring it to the store. They stand behind their products 110%.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Crrrraaack

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is hard to beat. It’s a device you take everywhere and hold with your armpit while you carry in groceries. Come on, stuffs gonna happen. Why get mad when it does. Drop it? Oh well, just gotta wait a bit for a new replacement (yes, they are new, I used to work for apple)

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Smart choice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're planning on investing a lot of your hard-earned money in an expensive Apple device, you should most definitely also invest in AppleCare. It is the smart thing to do to protect your investment. Remember, paying out of pocket for repairs can be a pain in the butt...

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Protection

    Rated 5 out of 5 stars

    Apple care + plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for us with expensive products there has to be protection because you never know what can go wrong or happen and this plan is so worth it. It’s better to be safe than sorry and pay extra later for something you could have saved money on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use on IPad that was destroyed. It was covered. A little problem with tech support having to disconnect nonfunctioning device from iTunes account but it was resolved and unit replaced

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Need

    Rated 5 out of 5 stars

    Can’t be too careful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t have enough protection on your devices. Hopefully won’t need to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance
    Cons mentioned:
    Fragile

    Rated 5 out of 5 stars

    Good Insurance

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pads being expensive as they are and potentially fragile need some sort of insurance.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love protecting my iPad whenever possible. Great service from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Overall recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you decide on buying an expensive item it’s always best to add the extra cost to ensure your investment stays safe along side peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Adding AppleCare is always a good idea.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding Apple Care to any new Apple products is always a good idea. Just in case of damage or loss, this helps to bring security to the purchase. Over the life of the product it makes sense to insure your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance to have for expensive gadget

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $149 is a small price for peace of mind for two years considering the price of the iPad. since the iPad Pro is quite heavy too I can see the possibility of dropping it more than my old iPad Air.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I want renew

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want renew my plan because my daughter used all time and I feeling safety

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily my device is still intact but I know apple device will cover anything that happens to my device.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Necessity vs Luxury?

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is never a bad thing to have. Insurance now a days is very important on all your electronics

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Apple care is really great. It just gives you some sort of peace of mind

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Must include!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great full for this 2-year plan! I know if I have an issues now that I don’t have to worry heavily! This is something everyone should have!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Support

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, apple offers top tier support & happy to have it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a necessary purchase, but I don’t regret it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a “just in case”. But to be honest, I’ve had my iPad for almost a year now and I haven’t needed this. However, it eases my conscious to know that I have this available to me. I’ve called about one question I’ve had and the customer service providers were able to respond back fairly quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Good Product!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product to go with your device. Got it for my brother and it’s good peace of mind.

    I would recommend this to a friend
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