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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 113 reviews

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99%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 113 reviews
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get questioning getting AppleCare plus but it's always best to be safe rather then sorry. If you break your device, you get a brand new one for much cheaper service fee then having to get a new and it lasts 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you apple, you all have the best products and soo pretty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have AppleCare Cause if anything happened help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a good idea.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good idea. Better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Worries

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful to take care of my iPad. A great purchase for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real peace of mind for your Apple devices

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought AppleCare+ when I picked up my new Apple Pencil and iPad, and even though I haven’t had to use it yet, I already feel like it was one of the smartest add-ons I could have purchased. These devices are not cheap, and as much as I try to be careful, accidents happen. I move my iPad around a lot between home, work, and study sessions, so I wanted something that could protect it long term. The setup process was very easy. After I bought AppleCare+, it linked automatically to my Apple ID and showed up right away in my device settings. I didn’t have to call support or fill out paperwork. Everything was already taken care of, and I could see the exact coverage details from day one. That small thing alone made me feel confident that I was dealing with a professional company that thinks of convenience first. The biggest reason I got AppleCare+ is because it covers accidental damage. I have seen how expensive it can be to fix an iPad or a Mac screen without coverage. Even a small repair can cost as much as half the price of the device. With AppleCare+, the repair cost is way lower, and I don’t have to worry about whether I’m getting real Apple parts or a proper technician. Everything goes through Apple, which gives me peace of mind that it will be done right. I also like knowing that I can contact Apple support directly at any time. I can chat or call and get help from someone who knows what they’re talking about. I’ve used Apple support in the past, and they were quick, polite, and clear. When something goes wrong with technology, that kind of service matters a lot. Even though I haven’t had any accidents yet, I’ve noticed that having AppleCare+ makes me less nervous about using my iPad and Pencil every day. I used to be super cautious about where I set them down, or if I was eating near them, or even when I carried them in my bag. Now I feel more relaxed. I know I can actually use my devices the way they’re meant to be used instead of treating them like fragile glass. The price might seem high at first, but when you look at how much you’re actually protecting, it’s completely fair. The coverage lasts two years and includes multiple accidental damage claims. It’s basically insurance for your device, except it’s backed by Apple itself. That’s what makes it worth the money. Another nice thing is that AppleCare+ covers battery service if the battery health drops below 80 percent. That’s a big deal for anyone who uses their device daily, because batteries wear down faster than people expect. Having that covered without extra cost is a solid benefit. I also appreciate how organized Apple keeps everything. You can check your coverage, manage claims, or schedule repairs right from your iPad or on Apple’s website. You don’t need to guess or call anyone to find out what’s included. Everything is transparent, and the support process is smooth. Overall, AppleCare+ gives me confidence that no matter what happens, my device will be taken care of quickly and correctly. I’m not usually someone who buys extra protection, but this one makes sense. The value is real, the coverage is solid, and the service is dependable. If you’re spending hundreds or even thousands on an Apple product, adding AppleCare+ feels like common sense. It takes away the worry and lets you focus on enjoying what you bought. I’d give it a full 5 out of 5 stars. It’s one of those things you hope you never have to use, but when you do, you’ll be glad you didn’t skip it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is always worth it. It something goes wrong. Apple care handles it. I'm glad I added Apple care. I'm confident that if anything goes wrong, Apple care will handle it and I'll save money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad 11 A16 2025.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd ipad. I bought the iPad 11 with A16 2025. I have only had it for 2 weeks but I love it. There are a few little things I will need to get used to, but that is to be expected. I use my pad heavily and so far I have had really good results with the iPads I have ordered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always to have a warranty on electronics. You never know when they gonna give out or an accident is going to happen. It’s always good to have a back up. We are so glad that we purchased the extra AppleCare warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two iPads for Christmas for my 24 year-old grandsons. I added the AppleCare to be sure that they got the full value of this gift. Both also got screen protectors in a perfect carrying case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have, purchase for all my apple products except the phone. I have used it too and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech Eli was amazing was sweet was knowledgeable and helped me figure things out with my iPad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the staff, and the iPad is very good. I bought it with a two-year warranty, which I think is good coverage for any damage. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works for a long time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I don't know yet.Since the device has not broken, but I hope that it is\nGoing to work for a very long time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer Service and Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPad and adding the AppleCare is an added protection that is an amazing service. Purchasing was easy and customer service was smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never fails get this because for 2 years you never know what’s going happen I have gotten this with all my Apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it just incase any damage is done. Bought screen protectors and case to help protect our iPad

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    iPad a16

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this iPad very nice ! Very recommended if you want an iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 years of protection to ensure covered for any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and great attention and affordable price

    I would recommend this to a friend
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