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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 170 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are satisfied with the protection, peace of mind, and price of AppleCare+. They appreciate the insurance it provides for their devices and the peace of mind it brings knowing that their devices are covered for any repairs or damages. Customers also find the price of AppleCare+ to be reasonable and worth the extra expense.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 170 reviews
  • Rated 5 out of 5 stars

    Apple watch Ultra 2

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this watch! It's perfect for running, swimming and basically any sport you can think of. 10/10 recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple care plus it’s really handy on the other side of paying an extra 100 dollars for repairs

    I would recommend this to a friend
  • Pros mentioned:
    Customer service, Peace of mind

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is a must-have for any Apple product owner. I recently purchased it for my iPhone and iPad and I couldn't be happier. The peace of mind it provides knowing that my devices are covered for any repairs or damages is priceless. The customer service is top-notch, and they are always willing to help with any issues or questions I have. I highly recommend Apple Care to anyone who owns Apple products, it's definitely worth the investment. 5 stars without a doubt!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s coo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright, nothing special. This is to satisfy the required minimum characters. Now I’m well beyond the minimum. The itsy bitsy spider climbed up the water spout, I’m a little teacup short and stout, Mary had a little lamb… etc. thanks for listening, you’re a real one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little by little payments

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A two-year AppleCare will expire quickly, but monthly AppleCare has no expiration date, so you don't have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good To Have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare subscription is great to have in case anything happens to your device. No use for it yet but good to have peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is totally worth it in my opinion. A cheap option to protect devices

    I would recommend this to a friend
  • Pros mentioned:
    Customer service, Protection

    Rated 5 out of 5 stars

    Great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has some of the best customer service and support. I do not have a problem paying for a protection plan for an expensive investment that can be replaced right away if it breaks.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Price

    Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have this. It gives peace of mind and it wasn't too expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always useful when you need it better to have than any case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a relatively new device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the peace of mind that if something goes wrong with my expensive Apple purchase, I can get it repaired or replaced for a good price. I do believe that after a few years of coverage, though, it's best to cancel it and just take the risk. Repairing a tablet that has some years on it just isn't worth it, as you're just paying to fix something that will be outdated by the next big launch. I would say 3 years max, then determine if the cost of a monthly subscription is worth it over the cost of just buying a newer model in the even that the device is damaged. You don't want to spend several hundred dollars over the course of some odd years on a 500-600 dollar device, for example. Now if you have a fully loaded iPad Pro, maybe it's worth the investment, as the cost to repair is far higher than the cost of this subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The children fight over playing with it.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Price

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I always recommend getting apple care Over any other insurance they have the best prices for replacements

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Do yourself a favor and get it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lifesaver. I highly recommend apple care to anyone who purchases an apple product. Great customer service and easy solutions.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not protect that purchase that you got? It's definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Always a good investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Apple Care + extended warranty for my expensive electronics. It always proves to be a good investment when needed. That's because, you can just take it into a Best Buy store and you're speaking directly with a Geek Squad member, not some Apple person outside of the United States on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Get AppleCare+ coverage-or you’ll regret it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have AppleCare+ really gives me peace of mind and the price was very affordable. I’ve regretted not getting it in the past and I didn’t want the same experience again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streamlined support!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fell in love w my Apple IPad. The writing instrument makes the IPad so much more attractive w ease of use. So glad I purchased the support means if anything ever happened. I value this IPad and hope to have it with me for a very long time. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Apple Care+ on all my Apple products. That way i know all my products are protected. If there is any issue with AC+ I can make an appointment with the Geek Squad and have it taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Apple care protection for my iPad . I haven’t used it yet . But I have see Apple care on one side f my phones and it went great .

    I would recommend this to a friend
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