Customer Ratings & Reviews

I absolutely love my iPad. Being a college student with access to my work in my hands has been the best part of this purchase along with the price. Would definitely recommend!

1. Covered: defect in materials/workmanship. 2. If battery capacity is less than 80% of its original specifications: Apple will repair the defect at no charge. 3. Accidental Damage = ADH service fee. 4. Your 2 covered service events expire rather than rolling-over/accumulating, so you aren't going to have more than 2 events covered within one 12-month period (determined by date of purchase). 5. Service Fees (before tax): Apple TV: US$15 Apple Watch (excluding Edition and Hermès): US$69 Apple Watch (Edition or Hermès): US$79 HomePod: US$39 HomePod mini: US$15 iPads: US$49 iPad Input Devices: US$29 (Likely applies to my Apple Pen) iPhones: -Screen-Only OR Back Glass-Only Damage: US$29 -All Other Damage: US$99 iPod: US$29 Headphones: US$29 6. iPhone Screen-Only or Back Glass-Only Damage: Must have no additional damage beyond only the screen or only the back glass (ex: a bent or dented enclosure would prevent Apple from replacing the screen or back glass). Additional/"All Other Damage = $99. 7. Includes priority access to tech support for Covered Equipment. May include: assistance with installation, troubleshooting, and recovery (excluding data recovery), including storing, retrieving, & managing files; interpreting error messages; & determining when hardware or ADH service is applicable. 9. Tech Support is limited to: Covered Equipment, the Apple branded Operating System/compatible apps, & connectivity issues with other compatible devices. 10. Services may be restricted to the country where the plan was originally purchased. 11. Hardware & ADH Services are not provided for: - protection against normal wear and tear, or to repair cosmetic damage not affecting the functionality of the Covered Equipment - preventative maintenance - replacement if lost or stolen - damage caused by reckless, abusive, willful/intentional conduct, or any unintended use - installing, removing or disposing the equipment provided to you while your device is being serviced - damage caused by a product that is not covered - damage (regardless of the cause) if it's been opened, serviced, modified, or altered by anyone other than an authorized Apple representative - pre-existing conditions if you purchased the Plan after you purchased the Covered Equipment - items with a serial number that has been altered, defaced or removed - damages caused by fire, earthquake or other external causes - loss of, loss of use of, damage to, corruption of, inaccessibility, or inability to manipulate any hardware/software/components used to store, process, access, transmit, or receive information within Covered Equipment as a result of any cause or loss not specifically stated in your Plan - electronic data stored in the device 12. To receive Hardware or ADH Services: all Covered Equipment must be returned (includes all original or Apple-authorized replacement components). 13. Apple will not provide Technical Support when: - Issues could be resolved by upgrading software - Involves third-party products - Software is a prerelease - There's damage to/loss of any software/data that was on or recorded on the equipment 14. Be ready to provide: the Plan Agreement Number or Covered Device serial number. You must also, upon request, present your Plan Confirmation, and the original sales receipt for your Covered Device and your Plan. 15. Service options: Carry-in, Mail-in, Onsite, Express Replacement Service (“ERS”) or do-it-yourself (“DIY”) parts services. *** Apple may require a credit card authorization to serve as security for the retail price of replacements & applicable shipping costs until replaced device is returned. *** Alternative service arrangements are offered if unable to provide credit card authorization. *** If service is not available in a country that is not the country of purchase, you may need to pay shipping and handling charges to facilitate available service in another country. 16. Your Responsibilities: - Plan Agreement Number - Original proof of purchase - Reporting issue's symptoms and causes - Responding - Following instructions - Updating software before seeking service - Backing up software and data - Reinstalling software programs, data, and passwords 18. THEIR LIABILITY SHALL NOT EXCEED ORIGINALLY PAID PRICE OF PLAN 19. APPLE DOES NOT GUARANTEE THAT IT WILL BE ABLE TO: REPAIR/REPLACE EQUIPMENT WITHOUT RISK TO OR LOSS OF PROGRAMS/DATA, MAINTAIN THE CONFIDENTIALITY OF DATA, OR UNINTERRUPTED/ERROR-FREE OPERATION OF THE DEVICE. 20. SOME LIMITATIONS MAY NOT APPLY TO YOU (DEPENDS ON YOUR LOCATION). 21. Can cancel at any time for any reason. - To cancel, return your device, and receive full refund: go to where you purchased your plan/covered items. 22. Immediate Cancelation of Monthly Plans: - refund based on % of plan's unexpired/unused time - Call 800-275-2273 - e-mail Apple: [email protected] - send written notice to Agreement Administration, MS: 217-AC, 2511 Laguna Blvd, Elk Grove, CA 95758, U.S. - see: support.apple.com/en-us/HT202039 - select “Cancel a subscription” and “AppleCare+” ***Don't see Your Plan? May need to finish setting up Your account with Your Apple ID. More info at: support.apple.com/en-us/HT202704 ***Need: Device’s Serial Number, Plan Number, proof of purchase, & contact information. ***Your Monthly Plan will remain active until the end of that month. Then it will be cancelled without a refund. ***Failure to pay bill = deemed intent to cancel without refund. 23. Cancel a Fixed-Term Plan: - call or email Apple at: 800-275-2273 or [email protected] - send written notice with Device’s Serial Number, Your Plan Number, Your Plan’s original proof of purchase, and your contact info to Agreement Administration, MS: 217-AC, 2511 Laguna Blvd, Elk Grove, CA 95758, U.S. 24. Unless local laws apply, cancellation refunds will be provided within thirty (30) days of purchase or if more than 30 days after purchase, you'll get a refund based on the % of unused time left on your plan. 25. If you trade-in your device to an Apple authorized trade-in program, the trade-in is deemed intent to cancel your Monthly Plan and it will be cancelled. 26. To permanently transfer all of your rights under the Plan to another party: you must give the other party the original proof of purchase, the Plan Confirmation, the Plan’s printed materials and the service contract. You must notify Apple of the transfer (instructions: support.apple.com/en-us/HT202712 ) and the other party must accept the terms of the service contract. *** When notifying Apple of the transfer, you must provide the Plan Agreement Number, the serial number of the Covered Equipment, and the name, address, telephone number and email address of the new owner. 27. They will notify you prior to making any term/price changes (approximately 60 days prior or within the notice period required by law). If you do not agree with the changes you can cancel without penalty but it must be cancelled within the notice period to avoid assumed consent to continue servicing/billing you. 28. You are not required to perform preventative maintenance on the Covered Equipment to receive service under the Plan. 29. Privacy Policy: https://www.apple.com/legal/privacy/ 30. Support services under this Plan may be available in English only. 31. Depending on what laws apply to you/your location, if Apple fails to refund the purchase price to you within the required time period, Apple may need to pay you a penalty of ten percent (10%) per month for the unpaid amount they owe you within around 30-60 days (see state variations in T&C's - I found mine on page 10 of my T&C's). 32. Most up to date local and international contact information can be found here: https://support.apple.com/en-us/HT201232 My Reference: https://www.apple.com/legal/sales-support/applecare/applecareplus/2203/220308_applecareplus_us.pdf

Yes little expensive but you can decide paying 29 bucks for you broken screen or 300 specially if you use your product at work

You should always have apple care especially for your phones tablets and Mac , you never know .

I haven't had to use it yet, but it's like auto insurance for your Apple products. I have had to contact apple support for various things and they are great. They are US based so you don't have to deal the usual foreign based issues. I hope I never have to use it but I'll probably be glad I have it.

Love that I don’t have to worry if something happens to my old. Price is good too.

A must have for any ipad. Excellent service when you need a replacement due to broken screen. Fast turnaround time. Easy to send in broken ipad. Didnt even have to package it. Dropped off the broken one at the UPS store and they sent it in. 2 days later, new ipad received at home.

I’ve made the mistake of not adding applecare protection in the past to my devices but never again will I be so foolish. AppleCare+ will always be added on from this point on!

I want my tablet, phone, whatever electronic it is, always completely protected! Protective Cases, screen protectors, and of course the insurance.. you'd be crazy to pass up the insurance, especially if the device cost a lot!

Love this new iPad! Had to adapt to the swiping and now I love it. The only disappointment is that the charger is not compatible with my iPhone 8+.

Love Apple Care through Best Buy. Much more reliable than going to an Apple Store!

It is very simple: For any electronic today, specifically Apple, a protection plan is necessary. I have used before and it has resolved my issues with the devices covered.

I will never not purchase AppleCare. Any device that I've purchased without I've ended up paying more than the AppleCare+ costs itself.

Great and peace of mind. In the past when I needed something done, Apple Care is very easy to work with and reliable.

Great to have a warranty for the iPad and can pay monthly

This is a great protection plan to have just in case something goes wrong with the product.

Apple are, for those times when you accidentally drop your new iPad… don’t go without!

Always buy a little extra protection cause you just don’t know what will happen

Great product, would recommend to anybody. Always make sure you check product.

Happily bought this protection plan just incase of any damages in the future.