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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 25 reviews

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100%
would recommend
to a friend

Customers are saying

Customers admire the protection AppleCare+ offers for their expensive purchase. They also feel that it is a good value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 25 reviews
  • Pros mentioned:
    Convenient

    Rated 5 out of 5 stars

    Best Buy service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple stands behind their Apple Care coverage. Easy to use via Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Cost

    Rated 4 out of 5 stars

    Expensive but Necessary

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare (or some type of insurance-type plan) is essential because you never know if a drop will result in a cracked screen. AppleCare+ includes up to two incidents of accidental damage protection every 12 months. Screen or back glass damage is $29 and according to Apple, other accidental damage is $99. That is a fraction of the cost of the phone and is kind of worth it because once you get a crack it just gets worse. In my opinion it’s a little expensive. I would prefer the first incident free then each incident goes up in cost.

    I would recommend this to a friend
  • Pros mentioned:
    Good value

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ is excellent to have. Now that Best Buy's Total Tech includes AppleCare+, it's a good value to get that, as long as you are purchasing other stuff from Best Buy throughout the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good safety purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I did not use this plan for the entire time I had my phone covered by it, it came in handy in the sense that I did not have to worry about paying so much money if it did break

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    always worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to protect my tech especially when is an apple since it's not cheap and replacing it could cost a lot more.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended if you plan to go several years before replacing your phone again or don't like using a case.

    I would recommend this to a friend
  • Cons mentioned:
    Cost

    Rated 5 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but it’s worth the money especially with apples expensive prices

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Important

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this protection just in case something happens it’s very important.

    I would recommend this to a friend
  • Pros mentioned:
    Good value

    Rated 5 out of 5 stars

    Good value good value good value good value good v

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value good value good value good value good value

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have the protection for such a large purchase

    I would recommend this to a friend
  • Pros mentioned:
    Good value

    Rated 5 out of 5 stars

    Care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase when we bought the 13 pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not have to use it but I'm glad I got it

    I would recommend this to a friend
  • Pros mentioned:
    Good value

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Apple care with all my Apple devices- so worth it

    I would recommend this to a friend
  • Pros mentioned:
    Apple products

    Rated 5 out of 5 stars

    Apple all the way. It will always be Apple product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple all the way. It will always be Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Essential

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think AppleCare+ is a must if you get a new iphone

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Refund policy

    Rated 2 out of 5 stars

    Not best deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used my Apple Care with all my Apple products in the past. It’s a necessary security for expensive devices. The negative of purchasing through Best Buy vs Apple is paying the entire amount and then being unable to get any prorated refund of the device is traded it sold prior to expiration of coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Essential

    Rated 4 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not imagine purchasing an iPhone without AppleCare+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Verizon warranty

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warrant compared to my Verizon warranty. It’s a bit more expensive per month but overall cost of replacement or repair is much cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for a teenager’s cell phone. Nice to have the security blanket for ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet so can’t give accurate review

    I would recommend this to a friend
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