Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 150 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

98%
would recommend
to a friend

Customers are saying

Customers enjoy the protection, insurance, and peace of mind that AppleCare+ offers. They appreciate the great price for a plan with similar coverage and the extended warranty that covers more when the standard warranty runs out. While some customers have concerns about breaking their phone, many find it to be a better option than buying phone insurance through their carrier.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 150 reviews
  • Rated 4 out of 5 stars

    All good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always greT products great customer service. I love best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great time. Well purchasing the product staff was great really helpful and I love the product I was able to get the help me get accessories from my phone and made it a lot easier for me to figure out what I wanted to do and was less stressful were definitely great and would recommend to Friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After recently dropping my phone in water and discovering the hard way just how expensive it is to do a device replacement due to water damage, my current and future iPhones will never be without AppleCare+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the size of the phonr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the size of the phone. Upgraded to a bigger memory. Been very happy with the phone so far. Would recommend the phone to everyone. Tech was very helpful in transferring information to new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never know when you will need it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about getting apple care for my new phone. However, you never do when you will need it! And having to buy the phone at full price makes this well worth it if an accident should happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Granddaughters first phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She's been used to iPad and her moms non-cellular service iPhone 5, so this was a no-brainer to use. Have had good luck with prior Apple iPhone products, and this one no different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my iPhone within 6 weeks of buying it luckily I had the insurance, which was nothing compared to what a new phone would cost. And in 2 weeks I had a brand new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare is the best insurance value.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has had 6 free iPhone replacements with Applecare. Free, no co-pay for the issues we've experienced (home keys, speakers, headphone jacks, & volume buttons).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lesson Learned!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a parent. I need to keep my phone out of my child's hands. I'm also always busy and full-handed, so it makes life easier and simpler with that backup plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price point for the value. Something you never hope to need, but when you do it's a seemless transaction to process a repair and or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think you can purchase an apple product Without backing it up with AppleCare. The service is the best for any problems with the devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhoneSE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a phone, & we wanted to stay with Apple - the SE was a good deal as compared to the 6S & he loves it! (& so do I) now I want one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet, but I've dealt with Apple directly before and they made things difficult, hopefully Best Buy is better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prior experience with AppleCare good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this purchase yet, but my prior experience with AppleCare predicts that this will prove very useful if and when I experience any technical problems with the iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen and I have used the Apple care in the past, thanks to it I was able to renew my IPhone with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Apple Care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have gone both ways with the carrier insurance, store insurance and Apples plan and have found Apple to be the best.

    I would recommend this to a friend
  • Cons mentioned:
    Break phone

    Rated 3 out of 5 stars

    It's apple care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's apple care. It's what I pay extra for so when I break my phone Apple could fix it. As long as it's a day that doesn't end with Y

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't walk out of the store without it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one time payment instead of monthly insurance payments. Never had to use it, but I always purchase it for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to the iPhone primarily to Facetime with the family. I have learned to love this phone, battery lasts forever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't be without it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product and essential for anyone with an apple product. Everyone in our family has had to use it at one time

    I would recommend this to a friend
Sponsored