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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 150 reviews

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98%
would recommend
to a friend

Customers are saying

Customers enjoy the protection, insurance, and peace of mind that AppleCare+ offers. They appreciate the great price for a plan with similar coverage and the extended warranty that covers more when the standard warranty runs out. While some customers have concerns about breaking their phone, many find it to be a better option than buying phone insurance through their carrier.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 150 reviews
  • Rated 4 out of 5 stars

    Small iPhone fits 5c case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want a big iPhone like the 6 and 6plus, the SE is about the same size as the 5c so I was able to use my old phone case and turn in my 5c for a rebate w/ Best Buy!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy rep was very helpful in our purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new Ipad to replace an existing one and found the sales rep at Best Buy very helpful in getting all the previous information from the old Ipad to the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My confidence in owning my iPhone extends to having confidence in Apple Care protection for this investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good deal. I am very pleased and happy I love it. I think it's very smart and I like it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone se is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was very professional and knowledge about cell phone and listened to my needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never have to use it! If anything happens it will be a lot easier to have the option go back to Best Buy then having to go to Verizon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone SE that I purchased is a good size for me. I didn't want a large phone like all the others out there. I like how it performs also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We always get the insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warning. It won't cover lost or stolen phone. It will however cover almost everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have rarely had any issues with Apple products, Apple Care is a great addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better coverage thru Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More cost effective insurance thru Best Buy than than the actual carrier. Shop around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete repair coverage for hardware failures during the warranty period 2 years iOS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't complain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this phone is just as good as the 6 but still as sturdy as the older 5s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have always purchased Apple Care for my products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enjoyed the reliability and quick access from Apple on the Apple Care program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like having dumped my dumb phone and having gone to the I phone. Very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used AppleCare more than once...and it is worth the extra money spent.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 3 out of 5 stars

    Haven't needed the insurance as yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this phone for only 6 weeks or so. I have not needed the AppleCare services as yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disappointed in Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed pressured by your salesman to use gift card immediately or lose it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good value for added protection on any Apple product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this phone to family and friends. Great picture quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the most worth while purchases I have made. We had an issue and already needed to use the apple care.

    I would recommend this to a friend
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