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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 150 reviews

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98%
would recommend
to a friend

Customers are saying

Customers enjoy the protection, insurance, and peace of mind that AppleCare+ offers. They appreciate the great price for a plan with similar coverage and the extended warranty that covers more when the standard warranty runs out. While some customers have concerns about breaking their phone, many find it to be a better option than buying phone insurance through their carrier.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 150 reviews
  • Rated 4 out of 5 stars

    Good plan to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had issues with my device. This is a good back up plan just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the features of the new phone. It was great to get the extra rewards.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter phone for my teenage child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my child he seems very happy with his Apple product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good starter package for the phone they my son has

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Thus far it has worked as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad to have peace of mind with coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy, glad to have access to questions day and night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its an iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its like the new big iphones, but in the old small size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet..........so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saftey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have, if only for the 1 x battery change...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth it ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I think it is worth it, but you should really read the fine print and what you can do with it. After all, you do get 1 year manufacturer's warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insurance coverage not what expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found out for the two-years you only have two incidents/accidents that are covered. I thought it would or should be unlimited.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had applecare since my 1st iphone, $99 is worth it. But Sprint's 2year plan isn't I need a new Carrier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy apple care!!!!! This was for an iPhone gifted to my eight year old. Better to be safe than sorry!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have but it comes out pricey when you have to pay deductible to replace or repair phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better insurance coverage through Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper to buy this coverage through Apple than more expensive coverage through Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to use if something ever happened but that has not happened for me yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good idea if you're accident prone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea if you're accident prone. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The protection you need!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when are you going to have an accident so with this Apple care protection you know your phone is covered for everything, actually if you take care of your phone after the plan ends you can go and change it for a new one before the apple care program ends so you can actually sell a brand new phone instead of yours!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES, YES, YES!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought a Galaxy Something and I bought an iPhone. She got Square Deal or some such name and I bought Applecare Plus. We both needed help. Hers was a royal pain and we ended up spending much more money to get it fixed. We supposedly would get money back, but we never did. Ugh. Meanwhile, I have used Applecare Plus with all my iPhones (3GS, 4, 4s, 5, 5s, 6, 6s, and now the 5se), my Macbook Pro, and my Mac Mini . No, all the products weren't broken, but any time I've had questions I've been able to call and talk to a live person who really cares. As for the actual warranty parts, Apple has bent over backwards to please me and I am so impressed. PLUS, when I've upgraded phones and cancelled my warranty on the old phone, they've issues a generous refund. Then I've purchased an additional warranty on the new product. DON'T have a Mac product without this. I'm not saying the items will break, but if you have *any* questions, the reps are wonderful!!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Good protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could never imagine having an expensive product without some sort of product protection plan. Especially my iPhone. I give my phone a good work out all the time. If something happens I feel at ease knowing I can take it in to be looked at without any worry. The plan will take care of it.

    I would recommend this to a friend
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