Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 857 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers consistently note that AppleCare+ provides great protection, peace of mind, and insurance for their iPhones. They appreciate the warranty and replacement services, and consider it a worthwhile investment. However, some customers find the plan to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 857 reviews
  • Rated 5 out of 5 stars

    AppleCare+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to never buy additional warranty, but learned my lesson the hard way. Didn't have the best results with third-party warranties so very pleased could buy genuine Apple Care

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Exceptional plan to have

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service I received and the cost out of pocket to replace my broken screen in my iPhone. It pretty much pays for itself even if you use it once I highly recommend it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love AppleCare

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever there is a problem, there's help. Need a bit of guidance? There's help. Would definitely recommend. If you have a serious problem with your phone, it is replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for the first time. My wife crunched her iPhone 11 in a recliner after six months. Life happens; everyone needs this protection. We learned the hard way.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the AppleCare just because I was getting a phone for my son. It gives me a peace of mind as well as apples very responsive when it comes to repairing your devices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare to Protect my Investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as the iPhone cost, I wanted some type of protection plan. Now that the iPhone has glass on both sides & I use an Otter Box commuter case.... a little extra protection would hurt for accidental issues.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Haven’t had to use it yet.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got with new phone and haven’t had to use it yet, and hopefully won’t need to. It was such an expensive phone I hated to not have the piece of mind if I dropped it.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy apple care plan. Feel it’s a must have. When ever we have any issues it gets taken care of. So far haven’t came out of pocket for anything

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Wasn’t sure I needed but....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure I need this but my daughter just dropped her iPhone X and shattered her screen and back. Have an appointment today to get it fixed. So glad I have it. The phone is only 8 months old

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet. I purchased it for my wife along with hernew phone like we always do as a just in case something happens to it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    This is a must have - end of story

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have end of story!!! This is a must have!!!!!!!!!!! I don’t know what else to say except if you drop your phone once it will pay for itself!!!

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend you purchase AppleCare for any Apple purchase. You never know when someone might happen and great to know it’s covered under warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    A must have for an Apple product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is a must have for any Apple product. Provides peace of mind for a small price in comparison to the $$$ spent for an out of warranty repair.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare is always a must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare is definitely a must for all iPhones as we want to protect our precious investment for years to come! You never now when you will need to use it so just buy it to avoid costly repairs.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Hope I don't need it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small price to pay to ensure a worry free ownership of a very expensive IPhone. I have no fears about using my phone because it's covered if anything happens. Great peace of mind product.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Don’t leave home without it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t leave home without it. The moment you do something inevitably will happen. In 8 years only needed it twice but well worth the investment

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely invest in this rather than the cell phone offered insurance. It I cheaper for the length, and the cost of repair is cheaper, along with tech support from the company

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care Plus review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care Plus for iPhone 8. This is my son’s iPhone 8. He thought he needs this protection for his phone. Better to be safe than sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Another plan!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t spend all this money and not protect your investment. I’ve only replaced one Apple product over the last 8years, but better safe than sorry....

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Great Option for Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good value for protecting your iPhone. Given how much I use it, the peace of mind knowing that damage will be covered is worth it.

    I would recommend this to a friend
Sponsored