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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 45 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the protection and coverage offered by AppleCare+, with many citing past positive experiences and recommending it for peace of mind. They also find the monthly plan affordable for the iPhone SE.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 45 reviews
  • Pros mentioned:
    Monthly plan, Peace of mind

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the AppleCare for my new iPhone for one reason. Peace of mind. I chose to purchase the monthly plan so not breaking the bank so to speak. But it takes care of accidentals and other problems. I have always purchased protection plans for anything important that I purchase at Best Buy and this was a no-brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Monthly plan

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their monthly plan. I can cancel anytime I wish to no longer have apple care. 4.50 a month roughly with tax is a steal when you have such an expensive phone that if it shatters can cost you hundreds.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Apple care

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care appears to be well worth the money if your getting protection verses our phone company's insurance. Luckly we have not had to use it yet to see how the whole process works if its needed. Have only had it a couple months

    I would recommend this to a friend
  • Pros mentioned:
    Affordable
    Cons mentioned:
    Late fees

    Rated 3 out of 5 stars

    Plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I imagine it's my fault plan wasn't that great due to late fees and not choosing correct plan for myself. Seemed affordable for the phone. Outrageous on data and late fees.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Worth purchasing for mobile Apple Products

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is a great thing to have when owning any Apple products. I like to have "insurance policies" on expensive tech equipment, and this does the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    PIECE OF MIND

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I purchased this phone for my daughter and her being a pre teen apple care was a must for us. I feel that with everything it covers we have no worries moving forward.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Covers you an additional two years

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep my phones for some time so I think it’s worth it to have the coverage for an additional two years added to the first year of warranty coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind and for a minimal price on around 4 dollars a month. For the first few months can provide adequate protection in case of accidental breakage. Great deal for the protection.

    I would recommend this to a friend
  • Pros mentioned:
    Affordable

    Rated 5 out of 5 stars

    AppleCare for iPhone SE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable for first time purchaser for iPhone. Customer Service Floor Technician was patient in explaining the AppleCare iPhone SE Monthly Plan.

    I would recommend this to a friend
  • Pros mentioned:
    Affordable

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my Apple phone and easy to access. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I care purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad I could get this along with the phone, From past experience it is definitely needed. Issues happen.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Apple care insurance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend the Apple care insurance. It has come in handy in the past when I’ve had a problem with past phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Past experiences made me to buy this apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had bought apple care for any of my previous apple products because of the upfront amount going from pocket. But my last 2 devices - apple watch 4 and iphone 8 plus - have been broken off its glass by mistakes from my hand and that time I realized the use of an apple care. this monthly payments I felt worth and 4$ per month wont feel a burden and we have the option to close it anytime if you feels to stop. I recommend this option.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs to purchase it even if you don't use the plan it's a good for your piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind warranty to protect your valuables with the great service of best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it, it’s a good value and I know I’m covered if anything happens to my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protective service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item provides additional protection in case of accident or fairly to work properly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to add a extra layer of protection to your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice to know that we have this protection at a monthly rate

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Reasonable Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having with kids and to know that a broken screen will not require hundreds of dollars to get fixed.

    I would recommend this to a friend
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