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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 326 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are satisfied with the protection, insurance, peace of mind, warranty, and reliable replacement that AppleCare+ offers. They find it to be a great gift and a must-have, although some find it to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 326 reviews
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard apple care was the way to go cause I've never had apple care. Hope I don't need to use it but it sounds good to have. Hoping for a great experience if I need to use

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    Worth the Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upper end iphones, ipads, and ipods are so expensive now days that the apple care is worth the investment even though I hope I never need it. I don't know if its any better than the old geek squad plans but the one time I did need apple care because my ipod buttons were on the fritz, no questions the genius bar looked at a couple things then decided to give me a brand new ipod. Very good service.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Two year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase a two year plan Apple care. I think its a great value for what it garantees. Thankfully we didn’t had to use it but feels great to know we are covered if anything to happen to our I products

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy the beat buy rep recommended I purchase this extend warranty plan. I never thought about if it got damaged what I would do, now I'm at peace of mind knowing my iPod is covered with a warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    IPOD Apple care

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Apple care for my family members who have Apple products. It's betterto have and not need it, than nothave it and need it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Hope to never use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for the iPod for our nephew. Covers what I anticipate could happen with a youngster in control of such a device. Again, hope to never use it, but if it is needed, it's covered.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Awesone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Which I would've looked into this before buying a screen protector. Support person told me this basicallt covers everything except theft and purposely breaking it. Don't buy a screen protector, get this instead.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Wouldn't go without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy an electronic device without buying the available protection plan. I've had to use a plan in the past and was very thankful to have it. Less expensive than plans offered by other companies.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Geek Squad for iPod Touch very affordable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the Geek Squad Protection on our high ticket items purchased from Best Buy. When I used them in the past, I got great Customer Service!

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Superior Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the same warranty we have on all of our Apple products. We haven't had to use it on this Ipod, but we have used it on 2 other products and it performed exactly as promised. Zero problems.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that I usually take care of my own electronic devices but this warranty covers the iPod touch I bought for my 2 year old niece. I wanted to be safe by getting it, hopefully I won't need it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Applecare+ For Ipod Touch - 2-year Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare+ For Ipod Touch - 2-year Plan, is always the best thing to get for any electronics. I had some issues with other items and with the protection plan they fixed the item and it was fast and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that they made this device protection available.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth the C note

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've found, it is worth the extra $99 for the added protection for iPads & iPhones. I can be clumsy sometimes & I like the peace of mind I have in case I drop it or decide to take it for a swim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An OLD Man dream come true!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second I POD and gives me many great times when I get to watch and listen to all my oldies but goodies and and some music videos that are from the 60s and 70s and watch what is new in music that is coming out, one thing about me is I am no slave to just one type of songs or music I love to listen to all and it gets me in some great moods, TKANK GOD for this i pod!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well received gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son is delighted with his gift. why did you have a character limit on a review???????????????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPod is like having a phone this is a great gift for an under age child that you are not ready for a cell phone bill

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typically I don't buy the extra coverage, but since I'm a fitness instructor and I may tend to drop it, land in water or something else crazy. Good to know I have this as a backup.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Ipod

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ipod works great so i haven't needed the protection plan. But i know geek squad is their if i do need them

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Piece of mind.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy that I included this with my new iPod. Holding that I don’t have to use it, but glad that it’s there in case I do.

    I would recommend this to a friend
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