Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention that AppleCare+ provides protection and peace of mind, with many expressing gratitude for having it. The insurance and warranty coverage are also seen as valuable benefits. While some customers find the price to be expensive, many consider it a must-have for their Mac, especially given the high cost of Apple products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 580 reviews
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet, but so far we are happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook was perfect

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter for college and she loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learned my lesson

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke the screen on my last laptop and was quoted $500 for the repair because I didn't have Applecare+. Learned my lesson.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Have not had to use it yet.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has not been utilized yet but great to have, for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chandani

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experience with best buy bought both of my kids math books there My son had a problem with screen no problem fixing that with the geek squad 10/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I purchased

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that I purchased the Apple Care+. I am not very tech-oriented, and I have already used this service to help transfer information from my old mac to my new one. I would have given the service 5 stars, but I did have to call multiple times to get this accomplished. If I had reached the representative I did the last time I called, I likely would have had my issue resolved on the first call. Each representative was nice and patient, but all were not as knowledgeable as the last one with whom I spoke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Apple Care

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the little bit extra to get your Apple devices covered. With kids in our house never a thought to skip out on a couple extra hundred dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy plan vs. AppleCare

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked into the best buy plan vs. the apple care plan. Although the best buy plan seems better, you have to keep in mind that it associates a yearly cost. The Apple plan is a one time cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Buying

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed this as of yet. But definitely worth the purchase because you never know when you will needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nickie

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe very strongly with apple care. I know I have the correct company to ensure mu Mac air is repaired correctly if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing protection plan that covers accidents! I can use my MacBook guaranteed that even if there is an accidents I am covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems pricey but well worth it and way cheaper than biyng a new one or paying full price for having it fixed without warranty from a unlicensed apple store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Renowned Coverage : Care From Apple & Best Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A stellar program, with no hidden frills, that one can really trust and in good faith: on file with Apple and with Best Buy. There's a transparent one time up front payment, so there's no worries or future problems of membership/subscriptions cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With having kids in the house, for sure I know I needed this. They don’t use it, but just in case if they ever need to use it while I’m not there or if they have me not knowing, I can feel safe my device is protected with the Apple care plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta Have

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase any Apple computers, Always purchase Apple care, it keeps the value high when you want to sale. And it has an ease to get things fix. Took only a day to replace my screen at an authorized dealer.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u have anything from apple you should know how important the protection of your product is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having extra care for my ipad! Best idea ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new MacBook Air 2020 came in excellent condition no scratches , 100% battery health; I would recommend everyone to buy from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing add on

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad this came with my Apple Mac purchase! Thank god I haven’t had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer review

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Apple MacBook works great! It is definitely a great asset for me!

    I would recommend this to a friend