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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 5.0 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention that AppleCare+ provides protection and peace of mind, with many expressing gratitude for having it. The insurance and warranty coverage are also seen as valuable benefits. While some customers find the price to be expensive, many consider it a must-have for their Mac, especially given the high cost of Apple products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 580 reviews
  • Rated 5 out of 5 stars

    You need applecare!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need apple care because electronics die constantly and you might as well make them pay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have this insurance when my granddaughter spilled water on her keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this apple care as a precaution hoping that i don't ever need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant go wrong with AppleCare. And now they have unlimited claims!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course you need it, I think it’s a safety thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care +

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have not needed assistance from apple car but it for sure will come in handy if ever needed.

    I would recommend this to a friend
  • Cons mentioned:
    Delay

    Rated 1 out of 5 stars

    Not reliable like it used to be.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sent my Macbook 12 in for apple care repair about February 6. It was returned with a defective trackpad and then completely died a couple of days later. It was sent back February 13/14 to Apple. Now it is March 11 and Apple is still waiting on a part. No loaner and no discount on the $299 plus tax apple care co-pay repair cost. (I also paid $69 for the one year extension on my apple care.) No promise on a date for repair. I also recently sent in my M1 Air because of a small liquid spatter that wanted to make sure didn't get into the computer. Apple said no liquid damage, but they sent me a picture of my computer keyboard showing a missing key. No key was missing when I mailed in my computer. It took several phone calls to finally get the second or third senior advisor I spoke to to authorize replacing the missing key.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have added protection. I would not have gotten this computer without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare has always been a must for all my new apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that Best Buy offers something like this specially for an expensive item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just in case something happens

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got extended insurance just in case, cause you never know what will happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use. It’s always good to have a protection in case of accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful when the gadget gets broken. Suggest everyone to get one when purchasing a gadget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid warranty.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple car plus is almost a necessity when buying a MacBook. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort Zone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I typically do not purchase extended warranties, I do not regret this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. Good product and well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare + for MacBook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my granddaughters M1 MacBook Air. If needed it will be well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift to give yourself!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift to myself! Peace of mind with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MAC LIGHT

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE HOW MY MAC BOOK IS LIGHT WEIGHTED AND NOT HEAVY LIKE OTHERS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so glad we got it for my wife's macbook and iPhone

    I would recommend this to a friend