Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention that AppleCare+ provides protection and peace of mind, with many expressing gratitude for having it. The insurance and warranty coverage are also seen as valuable benefits. While some customers find the price to be expensive, many consider it a must-have for their Mac, especially given the high cost of Apple products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 580 reviews
  • Rated 4 out of 5 stars

    AppleCare

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I’m covered if any of my three kids break my MacBook if it needs repair. Thankful this was offered to me at an okay price. Thanks again Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a 3-year AppleCare program for my MacBook Air ensure song extended services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not want to use it. Heard a lot about apple care from friends. Apple products are costlier. So it's safe to have apple care.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t used plan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this- so that’s a good thing right? So that fairs well with the product I bought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They take good care of me and I sleep well knowing I'm in Apple's hands

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    worth the extra money

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its worth the extra money just incase something happens within the next 3 years they call them accidents for a reason

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, havent needed it yet but better safe than sorry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maia's AppleCare

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was added to my granddaughter's MacBook birthday gift. She hasn't needed to use it, & hopefully won't have to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple care

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good if you drop you Mac or it gets Damage you can get it fix

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great item to purchase. It is high quality for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth buying

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ now includes accidental damage coverage. Not cheap but neither is any out of warranty repair.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Came in handy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy. You should get this,because you’ll never know what can happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Support

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eases the mind knowing we have the support team incase there's any trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend a great gift at a great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product would recommend to anyone save some cash

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    additional fee required for any issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not aware that there was an additional fee for if something needs fixed/replaced. That said, I don't think it is as good of a deal as it appears to be!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    AppleCare

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the idea that I’m cover for whatever my product fails me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value; less than the protection plan with Verizon

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insurance by Apple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customers aren’t left with any other option but to purchase Apple Care with the expensive devices that are sold by Apple. It would be folly not to buy Apple Care with your device be they large or small.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hmmmm

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to execute the plan yet but from what I see it ok. Do not like the fact that I will still have to send in my MacBook with no loaner option. So what I send it in for approx six weeks? What am I going to use to access all my files. The iCloud does not translate great between products ie. phone/ipad.

    I would recommend this to a friend