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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention that AppleCare+ provides protection and peace of mind, with many expressing gratitude for having it. The insurance and warranty coverage are also seen as valuable benefits. While some customers find the price to be expensive, many consider it a must-have for their Mac, especially given the high cost of Apple products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 580 reviews
  • Rated 3 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had a chance to use this plan yet but will update my review if I do. I like the price for the plan.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the buy for the protection. Would recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    A GREAT SAFTY NET

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PROTECTION FOR MY. LAPTOP JUST INCASE..A PIECE OF MIND

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Care+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used my Apple Care+ yet, so i cant say much

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so much better too but it in a package where you only spent once instead of paying every month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never know when you're going to need it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always like to have a backup if something should happen. It's worth it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe I received my laptop already. thank you for the fast services

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No stolen or lost covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not stolen or lost covered that’s to much money for this

    No, I would not recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 1 out of 5 stars

    Help mr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is good the company not so Much. I sold the computer and was told that I could get my money back. So far all I have accomplished is being handed off to some snarky guy that sounded like he just got up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Don't waste your time and go to the Apple Store

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB ports on my wife's macbook air were malfunctioning. Using the applecare+ plan, I tried to have the laptop serviced at the local Best buy location, and they basically told me the repair wasn't covered and would cost me as much as the laptop to replace. FAKE NEWS! I brought the laptop directly to the apple store, and it was serviced for free, and only took 3 days because they needed to order the part. Long story short... even though Best Buy is a certified AppleCare location, save your time and money, and go directly to the source.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacBook is an amazing product to have for on the road and also for home and necessities. It’s an amazing laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare is a must! great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare pays for itself! Thankfully the Best Buy employee showed me how important it is to get coverage for all my apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price drop on this was remarkable. Got it for $1,083.74 inclusive of taxes. Very handy, lighter than a MacBook. Battery life is very satisfactory. Sturdy construction. Excellent value for money when purchased at this price level. See you in 7 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine for the Money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, fast, and exceeding my expectations. I needed something immediately for school and BestBuy was happy to price match Amazon's price on this bad boy. Get yourself one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare for MacBook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend adding AppleCare+ for newly purchased apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to get!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone else realize how the wording of almost all the reviews sound like they are written by the same person?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Very good Very good Very good Very good Very good Very good Very good Very good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not certified.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is based on the "Geek Squad Certified" portion. I've worked at geek squad a few years ago and this computer wasn't cleaned or packaged (like-new). There were smudges and a scratch. The geek squad certified guidelines include - No Scratches. This was packaged with geek squad tape which isn't something an agent should do. all around - terrible packaging and who ever inspected this should be reconsidering what "certified" means. I know what I'm getting when buying open box - but certified steps up the game. just my 5 cents. Know what you're buying.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sort of misleading

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t include the charger. and website doesn’t mention the laptop is missing charger. I hope the item works at least.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has apple corrected blue tooth for any device? And bookmark problem? Also song downloads from YouTube? Not till fixed……

    No, I would not recommend this to a friend