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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 103 reviews

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99%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 103 reviews
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but was all in to purchasing it. I had a MacBook Pro 2021 break down because of an accidental water splash when I wished I would have spent the money on apple care since it gives a good range of time coverage, I think it’s worth it!!! I rather pay the fee than have to buy a whole new Mac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Macbook thus far! No complaints. I haven't had to use my AppleCare plan yet but knowing it's there if I need it is reassuring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Can’t do better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is the best, instant contact, English speaking tech folks & always solved any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Mac book Apple car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Service and customer support. Exactly what I neeeded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say other than expensive. But looking at potential loss it may be okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with AppleCare from Best Buy. The coverage was easy to set up, and the staff explained everything clearly. I like that it protects my Mac for three years and covers accidental damage with a simple service fee. It gives me peace of mind knowing that if anything happens, I can take it to Best Buy or Apple and get it fixed quickly. Overall, the protection plan is worth it and I definitely recommend getting AppleCare through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Laptop and AppleCare

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the MacBook Air 13-inch Laptop and AppleCare. This is my first Apple Laptop after years of PC's. I am 73 years old and the ease of transitioning to this product has been wonderful, delightful. Where have I been? An old dog can be taught new tricks! Everything is so much easier and it is completely stress free. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple MacBook Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I left a bad review earlier thinking it was wrong color but it was the correct color so if possible disregard my last review! I had a delightful experience with shopping at Best Buy and I apologize for previous review because I am color blind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best computer I’ve had. When I walked in it was such an easy pick up. I also ordered Apple care which activated as soon as I picked up my order. I honestly got it as a steal with Labor Day sales. It’s super fast, I also have bought storage but it’s overall the storage is great and the features are so cool and actually helpful. I can take this anywhere with me and I have no connectivity issues. 10/10 would def recommend especially for college students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend buying AppleCare when you purchase any Apple product. I have not had to use it yet on my new laptop, but he gives me piece of mind knowing that I have this insurance if I ever need it. I bought AppleCare for my Apple watch that I purchased a year ago, and I had to file a claim for a tiny scratch on my watch screen, and Apple completely replaced my watch for free, which is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a clutz when it comes to electronics. Apple care is the safest way to protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MAC 25

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for college! best investment ever!!! so efficient and effective to use especially since it connects to my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this plan to go with my granddaughters computer we haven't used this but I am sure if we need to use it everything will go well. Love buying from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to take out the 3 year protection plan because computers have failed in the past right after the warranty expired or shorter term protection expired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you need help asap get this.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately needed help setting up my mac book and contacted the 24hr help line and worked with them to resolve the issue. They work fast and know how to help definitely worth it if your impatient and need help asap. As for damage and repairs not too sure what the process for that would look like for accident damage hopefully it’s good warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Apple Care

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is the way to go, Apple absolutely stands by their word. It is always good to get the protection plan!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all of the things that could happen to a college students laptop, it was an easy decision to get the coverage,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a must whenever I purchase an Apple product. Every product I have ever purchased through apple/best buy/etc., has always had apple care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind made easy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made it easy to add peace of mind to my purchase. Thank you for helping me decide what add on products add value to my purchase. The customer service made me feel good about my add on purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My partner loves the color of this laptop plus the speed of it doesn’t compare to her previous one.

    I would recommend this to a friend
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