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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 74 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 74 reviews
  • Rated 5 out of 5 stars

    Loving it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Macbook thus far! No complaints. I haven't had to use my AppleCare plan yet but knowing it's there if I need it is reassuring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Can’t do better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is the best, instant contact, English speaking tech folks & always solved any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Mac book Apple car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Service and customer support. Exactly what I neeeded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say other than expensive. But looking at potential loss it may be okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with AppleCare from Best Buy. The coverage was easy to set up, and the staff explained everything clearly. I like that it protects my Mac for three years and covers accidental damage with a simple service fee. It gives me peace of mind knowing that if anything happens, I can take it to Best Buy or Apple and get it fixed quickly. Overall, the protection plan is worth it and I definitely recommend getting AppleCare through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend buying AppleCare when you purchase any Apple product. I have not had to use it yet on my new laptop, but he gives me piece of mind knowing that I have this insurance if I ever need it. I bought AppleCare for my Apple watch that I purchased a year ago, and I had to file a claim for a tiny scratch on my watch screen, and Apple completely replaced my watch for free, which is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best computer I’ve had. When I walked in it was such an easy pick up. I also ordered Apple care which activated as soon as I picked up my order. I honestly got it as a steal with Labor Day sales. It’s super fast, I also have bought storage but it’s overall the storage is great and the features are so cool and actually helpful. I can take this anywhere with me and I have no connectivity issues. 10/10 would def recommend especially for college students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you need help asap get this.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately needed help setting up my mac book and contacted the 24hr help line and worked with them to resolve the issue. They work fast and know how to help definitely worth it if your impatient and need help asap. As for damage and repairs not too sure what the process for that would look like for accident damage hopefully it’s good warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind made easy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made it easy to add peace of mind to my purchase. Thank you for helping me decide what add on products add value to my purchase. The customer service made me feel good about my add on purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Apple Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple care and how they care for the customer as a person with individual taste and customer individuality and needs like I wear hearing aids . So, Bluetooth connectivity is important to me for church and going in larger crowd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan on the market for Apple Products. Every time something unplanned happens to my products I'm able to swiftly get them repaired or replaced with minimal cost. Easily worth the cost unless you keep your computer unusable in a plastic wrap cage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Air M4 Apple Care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase of apple Care was straightforward and at a competitive price. Getting everything setup was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must when getting apple products! Never know and very useful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an upgrade from my old Mac. It was 12 years old and still running great just needed to update for using for going back to school. I love the Mac computer because they don’t have as many issues or glitches as a regular computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would get it again, it is always good to have a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for a high school grad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for incoming college freshman. It's lightweight, has a bright screen and most importantly, the battery seems to last all day under normal usage. She's able to use it for word processing, web browsing and a few netflix shows in a days use. A typical school day for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had the need to use it because I just bought my new laptop but to me it’s a no-brainer. If you’re going to invest significant amount of money in a top of the line computer, you need to make sure that it is properly protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Macbook for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It has yet to fail me after months of using it. The M4 chip performs really well and the graphics are great. The 16GB RAM is huge for productivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love!! I’m clumsy so I needed this haha!! It is always better to be safe and not sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very helpful plan from Apple for all its products.

    I would recommend this to a friend
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