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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 180 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are positive about the protection, peace of mind, great service, warranty, and coverage that AppleCare+ provides. They feel it is an excellent product that offers reliable service and is a good investment. However, customers are negative about the price, considering it expensive and pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 180 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Such a good protection for your laptop!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's the best decision I did for my laptop, super helpful. I was flying to Israel, and my screen got broken. So I went to the Apple Store and they fixed for me for $99.99 ONLY Such a good protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Damage

    Rated 5 out of 5 stars

    Love the protection plan (JUST IN CASE)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a university professor and attorney, my wife uses her MacBook every day and takes it with her everywhere. She often spends long hours in her office or local coffee shop, which can lead to spills, drops or other damage. This protection plan gives me comfort in knowing that if something happens, it will be taken care of. Thanks for that!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy another Apple product without purchasing Apple care plus. Whether I’ll need it or not, it’s a peace of mind knowing I have it and my MacBook is protected. If you’re gonna spend $2,000 on a laptop, why not put out a little more to keep it protected?

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Warranty

    Rated 5 out of 5 stars

    Good protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind. Had another MacBook that was out of warranty and too expensive to repair. In the future, I'll get this warranty for my college students. Haven't used it yet, but had it on an old machine.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worry-free protection!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worry-free protection! Can’t go wrong getting this to protect your investment!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Damage

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but I recommend because i dropped my computer and if i didnt have it and broke it would be crying!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is good when the plan does not expire so soon

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    It is AppleCare of course

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase AppleCare to be protected. I would much rather have it and not need it than need it and not have it! I have been in that spot before.

    I would recommend this to a friend
  • Pros mentioned:
    Apple care
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple care is a good investment. Using it to support my daughters Mac Pro in case of issues. Was informed without repairs could be as much as twelve hundred dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Great service

    Rated 5 out of 5 stars

    Apple Care + Best Buy = Mom Happy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has come in handy with a college student. Best Buy service department was wonder and easy to work with. Had the MacBook Pro with a brand new screen and all data on there back within the the weeks. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Great service, Peace of mind

    Rated 5 out of 5 stars

    Must Have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and gives peace mind for such an expensive purchase with young kids and animals in the house. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Great service

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and always reliable. I always suggest getting when purchasing an Apple product

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Damage

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a must. I feel a lot more comfortable with purchase invade any damage occurs.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Mac books are great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple mac books are the best, second to NONE. Agreed that they are pricey and there have been SW glitches, but can't beat the Mac experience.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will protect my laptop, it’s silly to not pay for protection on a 1300 dollar machine!

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    Applecare

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this for new purchases and always seem to have to use it at some point

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty protection for MacBook, it’s a bit expensive though

    I would recommend this to a friend
  • Pros mentioned:
    Great service

    Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been by far the best laptop I have ever had , it’s been very useful, great system, material , operative system been amazing haveing a MacBook Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of AppleCare+ for MacBook Pro 13-Inch – 3-Y

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ is a valuable add-on for anyone looking to protect their MacBook Pro 13-inch for the long term. Its robust coverage, accidental damage protection, and quality assurance make it a solid choice for peace of mind. However, careful users or those on a tight budget might opt to skip it and take extra precautions instead.

    I would recommend this to a friend
  • Pros mentioned:
    Great service

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs help every move in a while, and I’ve always found Apple Customer Service to be top notch. Let’s face it, stuff happens, and you can’t afford to not have the support of Apple behind you. This is worth it.

    I would recommend this to a friend
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