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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 180 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are positive about the protection, peace of mind, great service, warranty, and coverage that AppleCare+ provides. They feel it is an excellent product that offers reliable service and is a good investment. However, customers are negative about the price, considering it expensive and pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 180 reviews
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    a must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never purchase a high ticket product without a protection plan. It is pricey but the peace of mind you get from knowing you are covered if something should happen is very reassuring for an item you plan to keep in use for years to come.

    I would recommend this to a friend
  • Cons mentioned:
    Horror stories

    Rated 5 out of 5 stars

    I hope I get some value for by this.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely didn’t want to purchase but I did because of the unknown hoping to get some value out of it I’ve heard horror stories about them not being able to fix what’s broken.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You need Apple Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your going to own apple this policy pays for itself if you ever need to use it for replacement or tech help. Can’t recommend apple care enough. No hassle repairs or replacements. You need it. Get It.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must Need ?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my son going away to school we thought this would be a good thing to have being as he's going to be about 300 miles away. Hopefully if anything goes wrong with his laptop it will be easily fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another computer wasn’t working took it to geek squad they couldn’t repair but no problem I got a new one Best Buy is the Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended Protection for Apple Products? Yes, please. Great experience using this service. Apple does it right and having the extended time gives me piece of mind; accidents do happen.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    MacBook Pro AppleCare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is always worth the money. The Apple Support Team always has excellent customer service and I have ease of mind knowing that my top-of-the-line laptop is covered.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully we haven’t needed to use it. But it’s good to have, just in case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have to get the Apple care to make sure I’m covered in case of an accident. Well worth it especially with how much a MacBook costs.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome to know i have this plan if anything happens to my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth it if you have an Apple computer. Most things are covered and very easy to get into an Apple store for an appt.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare +

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this with any apple product. My experiences have shown it only take one bad event and you'll be glad you have it.

    I would recommend this to a friend
  • Pros mentioned:
    Great service

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy an Apple product without Apple care. You don’t get the true customer service from any other warranty service!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind of having my computer protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need this coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is important to get this coverage. While Apple devices usually do not work, it is good to have this just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Apple care

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone could use some apple care on apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty protection is always needed and purchased with all new equipment. Takes the worry out of purchase

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Applecare!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the protection for the price! Can never be too safe!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Protection for my mishandling. Sometime butterfinger

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Protect your Apple Products

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ might seem expensive. It is, but it's worth it if you love your Apple product.

    I would recommend this to a friend
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