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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 180 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are positive about the protection, peace of mind, great service, warranty, and coverage that AppleCare+ provides. They feel it is an excellent product that offers reliable service and is a good investment. However, customers are negative about the price, considering it expensive and pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 180 reviews
  • Rated 5 out of 5 stars

    Peace of Mind at an Reasonable Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When one purchases AppleCare+ the product is automatically registered with Apple. Upon setup I went to the the "About This Mac" menu and found the details of how long my MacBook Pro is covered for. I have had accidents happen to my devices in the past and I like how easy it is to replace a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me it's the best, It works very well and it's the hours and I haven't had any problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t really use it but I’ve used it on my iPhone before and it worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Macbook very nice device for a nursing student. Very happy with this purchase! It is not too small or too big!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use this, was simple. Still had to pay for the screen repair but was much cheaper. Def a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone SE saved by apple care

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did great investing on getting this apple care. My SE Iphone broke and the technicians were very helpful taking the phone to repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare MacBook Pro Protection Plam

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a major investment in the latest technology on the latest school necessity, logically an AppleCare protection plan was the smart move and I am happy with my decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter dropped her macbook less than 24 hours after having it. Brought it to apple store and had it back about 24 hours later.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for protection and sense of mind. Overall, recommend service

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 4 out of 5 stars

    worth it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy applecare for all of my apple products

    I would recommend this to a friend
  • Cons mentioned:
    Misinformation

    Rated 1 out of 5 stars

    DO NOT PURCHASE APPLE CARE THROUGH BEST BUY!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT PURCHASE APPLE CARE THROUGH BEST BUY! I purchased Apple Care with my Mac Book Pro through Best Buy's website on 3/31, and one week later I realized the coverage did not reflect on my laptop or was not activated. It was such a hassle calling Best Buy because all they kept doing was transferring my call to Apple, then Apple would transfer the call back to Best Buy. Apple could not add the insurance I purchased from Best Buy because they needed my agreement number. Usually when you purchase Apple Care through a third party, they will email you a confirmation with the agreement number and a summary of the coverage. Best Buy didn't email anything except for a receipt, so I didn't have the correct information to provide to Apple; such as the agreement number/ contract number etc. All I could do was send Apple my receipt from Best Buy and file a claim. 2 weeks later, I am finally getting this resolved, THANKS TO APPLE. To save you a headache, PURCHASE YOUR COVERAGE DIRECTLY WITH APPLE! Trust me. There are so many bad reviews online about purchasing Apple Care through Best Buy (Google It.) I wish I would have seen the reviews before I made my purchase, but I didn’t see them until I had this issue. Lesson learned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with MacBook Pro for peace of mind, as prone to accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computador

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like so mucho it’s a excellent product I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Apple Care Product. I value what Apple has to offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome as every. Especially now that Apple offers an annual coverage as well after the 2 or 3 year warranty is gone. Very nice to cover the life of the computer now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helped me since i am very clumsy! I recommend purchasing this if your clumsy or just things fall off from your hand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to protect your investment. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my daughter loves it. She's a high school student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my husband’s laptop. We have been told it would definitely pay for it self if you ever had to do any kind of repair to the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never leave home without my Apple Care Plan. It has saved me money on every computer I have purchased.

    I would recommend this to a friend
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