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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 34 reviews

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97%
would recommend
to a friend

Customers are saying

Customers regard the AppleCare+ Theft and Loss plan for iPhone 13 Pro as a highly needed protection, especially for new iPhones. They appreciate the peace of mind it provides, particularly for those who have had their phones stolen in the past. Customers also find it to be a great plan with helpful and knowledgeable staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 34 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care or nothing!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is the best protection for all Apple devices, hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Great plan, Peace of mind

    Rated 5 out of 5 stars

    AppleCare+ Theft and Loss Monthly Plan is Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have AppleCare+ Theft and Loss just in case anything were to happen to my iPhone. I never had to use it on my last phone but it's nice to have it as a fall back if needed. The monthly plan is nice because it'll keep going until I cancel it. If I got the 2 year plan, it would stop and I would not be able to renew it so I think the monthly plan is better.

    I would recommend this to a friend
  • Pros mentioned:
    Great plan, Service

    Rated 5 out of 5 stars

    Best shopping experience

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, everyone is very helpful and knowledgable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Cant have a $1000 phone without it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love AppleCARE. Don't have to worry that the phone will break and be all sad about it. Just get it fixed or replaced!

    I would recommend this to a friend
  • Pros mentioned:
    Recommendation, Service

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have all around Excellent service Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Got it - Never Need It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seem to always get this protection even though I personally have never needed it. My daughter on the other hand has used it on ever phone.

    I would recommend this to a friend
  • Cons mentioned:
    Coverage, Pricey

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a little bit expensive, is good. But if you lost the product is not cover

    I would recommend this to a friend
  • Cons mentioned:
    Pricey

    Rated 5 out of 5 stars

    AppleCare+ worth it or not?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pricey to not use it, but when you need it, it’s worth it. Like most insurance.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage from apple. You don’t have to worry about your phone

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use it but I glad I have it just in case something happens

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had a phone stolen and this gave us a little more peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Mandatory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must when you buy new iPhone.same as case and screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Great plan

    Rated 4 out of 5 stars

    Excellent plan if needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like an excellent plan.looks like a great plan if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    13pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly needed for new iPhone. Haven’t had to use it just yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it for this phone, but it’s proven to be handy when you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never turn down AppleCare+

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had an issue with AppleCare+, even though we have had to hardly use them for phone issues when we did the ease and replacement and/or fix was always less of a hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Insurance

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my phone was stolen by a desperate liberal this definitely helped replace it for a small fee instead of taken a huge loss.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone protection plan necessary option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the price could have been a little lower. There were several plan options available. I have not had to use the plan yet and hope I don't have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never own an i-phone without having apple care + theft, the only time ihad to use it the customer service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Repair A+ Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to buy my AppleCare through BestBuy due to my local Best Buy having on site repair.

    I would recommend this to a friend
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