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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 49 reviews

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96%
would recommend
to a friend

Customers are saying

Customers often highlight the protection AppleCare+ offers against theft and loss, giving them peace of mind knowing their device is safeguarded. They also appreciate the value of the plan, considering it a great deal for a new phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-49 of 49 reviews
  • Rated 5 out of 5 stars

    Irpods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love them. They are so useful. I’m taking some quiet time for my self.

    I would recommend this to a friend
  • Cons mentioned:
    Additional payment

    Rated 2 out of 5 stars

    Dumb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So stupid I have to pay a ton extra for this and then if I actually need to use it I need to fork over another 100… I get it but it’s stupid. Should be first one is on Apple and then $100 for each instance after

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Must have for expensive phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have, recent phones are lacking quality and it will keep peace of mind if something unexpected happen.

    I would recommend this to a friend
  • Pros mentioned:
    Good value

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great value worth product to purchase on the website and in store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy AppleCare through Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 iPhones removed from the box either from the warehouse or in transit and after being denied a refund, I tried to at least refund the AppleCare that I paid in full for. No such luck. If you buy AppleCare through Best Buy you have to wait to receive a refund from Apple if at all. Best Buy customer service is no help. They will only keep you on the phone to frustrate, lie and eventually hang up on you. I will never buy anything from Best Buy ever again and suggest that you don’t either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Holly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan for my new Apple IPhone 14 I felt the insurance was well worth having for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great opportunity for you to protect your merchandise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always needed! For less then 2 drinks at starbies!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice knowing you’re covered for life’s unexpected happenings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product a lot! I hope to never upgrade in 2 years!

    I would recommend this to a friend
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