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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 22 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the theft protection and peace of mind that AppleCare+ Theft & Loss for iPhone 11 provides. They feel secure having this coverage and always purchase AppleCare with any new iPhone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Pros mentioned:
    Good help

    Rated 5 out of 5 stars

    Money saving tool!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use my AppleCare twice now for screen replacement. Brought to Best Buy gave them $35 & phone was like new in less than 3 hours! A must have for heavy phone users.

    I would recommend this to a friend
  • Pros mentioned:
    Music plan

    Rated 5 out of 5 stars

    Service Plan and Music Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a better service plan at a better price was nice to know.... Using the 6 month Music Plan was nice to get.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased apple care for my new Iphone. The service is excellent. It provides the needed coverage I need while owning a Iphone at ease. Always purchase apple care with any new Iphone

    I would recommend this to a friend
  • Pros mentioned:
    Theft protection

    Rated 5 out of 5 stars

    Haven't used yet so..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this service yet but I'm glad that apple finally combined theft and damage together-especially as cellphones are more common for students these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this service................ Will buy again...........

    I would recommend this to a friend
  • Pros mentioned:
    Theft protection

    Rated 5 out of 5 stars

    Very useful!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful to every gadget I purchase! If gets an issue or problem you can go replace or fix your gadget. I feel secure having this.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Applecare

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great price for peace of mind for my new iPhone. I would highly recommend AppleCare through best buy

    I would recommend this to a friend
  • Pros mentioned:
    Good help

    Rated 4 out of 5 stars

    Insurance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing i purchased this as have had problems with my iPhone since i bought it! So the help from geek squad has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Theft protection

    Rated 5 out of 5 stars

    Theft and loss plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great theft and loss package plan for this product.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    AC

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use yet, luckily but piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Theft protection

    Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to never have to use it but I’m glad I purchased

    I would recommend this to a friend
  • Pros mentioned:
    Free gift

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the free gift I got for upgrading to the iphone 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend getting apple care because stuff happens it comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare offers the best protection for all of their apple products.

    I would recommend this to a friend
  • Cons mentioned:
    Limited coverage

    Rated 3 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know to much about it until I called customer service and what I was inquiring about wasn't covered so hopefully I can upgrade later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassurance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are ole tales the best care if their customers! If something isn’t rite, they will replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan was activated after purchase and it is legit.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 3 out of 5 stars

    Insurance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to review as thankfully haven't had to use. But I do have peace of mind knowing the phone is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase love it and recommend to anyone and everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always get this no matter what kind of apple product I have. Always with the extra money for safety

    I would recommend this to a friend
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