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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 52 reviews

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96%
would recommend
to a friend

Customers are saying

Customers recognize the peace of mind, insurance, protection, and replacement benefits of AppleCare+. They appreciate the security and safety net it provides for their Apple products, ensuring a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 52 reviews
  • Pros mentioned:
    Protection, Replacement

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is always a must with Apple products! Great protection and peace of mind. They are fantastic about replacing the item you have it on. Always get it on all apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Replacement

    Rated 5 out of 5 stars

    Great protection!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Apple care to protect all my Apple products. And if you get your Apple product and Apple care from Best Buy they will replace any broke item with a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you need peace of mind for your gadgets this is the way to go. Don't sleep on your expensive toys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and great price. Covers everything on your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and great price. Covers everything on your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Best Insurance out there for you Apple product!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to save a little money compared to doing the monthly payments. And we all know that these Iphones are quite expensive to fix of replace. Peace of mind for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers peace of mine protection for two new Apple - iPhone 12 5G 256GB Pro Max purchases. 2 Year Plan offers a price advantage over monthly payments.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very worthwhile purchase. It completely replaced the phone that I purchased in about a year ago. Easy, and affordable in the long run.

    I would recommend this to a friend
  • Cons mentioned:
    Coverage decline, Past experience

    Rated 3 out of 5 stars

    Recent experience less than 2015-2020

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet (thankfully). My past experience has been 2 stars with this service for other products. 5-Stars up until about 6 months ago but two stars over the past 6 months for other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Apple care

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many apple products with apple care, i have had to use it once or twice in the past , they took care of the problem everytime

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    must buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind. Bought this phone for my mom and wanted to make sure that she is fully covered.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very comforting to know my phone has maximin protection for the next two years, at a fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Cheap Insurance against damage and loss.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap insurance against damage and loss, and you know odds-on you;re going to need it!

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Safe

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an insurance policy on one of the most personal and valuable things everybody owns.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good insurance and reassurance, nice to have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I purchase AppleCare+, thankfully I have never had to use it. From what I hear from other people they have been satisfied with the service they have received.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    apple Care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed Apple Care yet, thankfully but knowing that I have it makes me feel great.

    I would recommend this to a friend
  • Pros mentioned:
    Apple care

    Rated 5 out of 5 stars

    AppleCare+ Theft & Loss for iPhone 12 Pro Max - 2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple Care; they always take their time and solve any problem that I have.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Good Insurance Policy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Is what it is, simple sign up. Hopefully never have to use it... but good insurance

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Duh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never leave home without it. I never use it but knowing it's protected is worth it

    I would recommend this to a friend
  • Pros mentioned:
    Apple care

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it. However it is always good to have Apple Care on your products.

    I would recommend this to a friend
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