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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1189 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers frequently mention that AppleCare+ provides great protection, peace of mind, and extends the warranty on their Apple devices. They appreciate the coverage for accidental damage and the convenience of free replacements. However, some customers find AppleCare+ to be expensive and the waiting time for replacements can be long.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,189 reviews
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    APPLECARE FOR AIRPODS 3 GEN: THE GOOD AND THE BAD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A LIL CONTEXT I'm not the type of person to buy extended warranties for all their items. I usually figure that if something's gonna break, it's gonna break, and there's not much I can do about it. But when it comes to my AirPods and other Apple products, I'm willing to make an exception. EXPERIENCE SO FAR I love my AirPods. They're the best wireless earbuds I've ever used. But they're also tiny and easy to lose. So when I saw that AppleCare for Airpods 3 Gen was free with My Best Buy Total Membership, I decided to go for it. I'm glad I did. A few days after I bought my AirPods, I dropped one in the mud. (Don't ask.) I was devastated. But then I remembered about AppleCare. I filed a claim online, and within a few days, I had a brand new pair of AirPods in my hands. AppleCare has saved my money on more than one occasion in the past. I've also dropped my iPhone and even stepped on my iPad. (I But thanks to AppleCare, I've never had to pay for a replacement) THE GOOD Comprehensive coverage: AppleCare covers a wide range of issues, including accidental damage, water damage, and battery problems. Easy to use: To file a claim, simply contact Apple support and they will send you a replacement pair of AirPods. Fast turnaround time: Claims are typically processed within a few days. THE BAD Of course, AppleCare isn't perfect. It's a bit expensive if you get it as a standalone protection plan, and it doesn't cover theft or loss. But overall, I think it's a great investment for anyone who owns AirPods or any Apple products. FINAL VERDICT If you're prone to losing or damaging your AirPods, AppleCare is a lifesaver. It's worth the investment to protect your investment. I've dropped my AirPods so many times that I'm starting to think they're magnetically attracted to the ground. But thanks to AppleCare, I never have to worry about replacing them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AirPods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I use them at work. I use them when I walk. They’re so great. I can hear really clear through them and when I get an end call come it’s really clear. I will recommend them to anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New apple airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had them for a couples months now they are cool to use. Sound is great. Blocks the sounds around you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must need when buying Apple products, they’ll replace it new if the damage is bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare has always come thru for me. I’ve been using it for years.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    The greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg only the best of the best thank you so much I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod 4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit to ear. High quality hearing. User friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this laptop strongly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good laptop, I’ve had it since it came out now. It’s still working really good with no issues. No overheating problems, no lag or glitching, it all works greattt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I got free apple care for being a total tech member. What a great bonus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this for your Apple products.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it on every Apple product I own. Have gotten several air pods replaced and my iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is great, it covered a battery that would have been out of warranty otherwise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care plus helps you when you make mistakes it’s Apple care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have Apple Care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how Apple care is included for free with my total care subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Nice addition for my iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have an extended warranty for my new iPad. Feels good to be safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    airpod

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    airpod 4ever best wireless headphones used it in a submarine and it still worked don’t get that shorty controller rho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it automatically connects to all my apple products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple airpods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. apple airpods my all time favourite product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stuff here whenever you need it it’s a lifesaver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed everything I needed but far drive to do all I need

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased AppleCare for my devices, and it's been an excellent decision. The extended warranty and support provide incredible peace of mind. The customer service is top-notch, with knowledgeable and friendly representatives who are always ready to help. The coverage for accidental damage is especially valuable, saving me from potential costly repairs. Overall, AppleCare is a worthwhile investment for anyone looking to protect their Apple products.

    I would recommend this to a friend
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