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Customer reviews

Rating 4.8 out of 5 stars with 1200 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers frequently mention that AppleCare+ provides great protection, peace of mind, and extends the warranty on their Apple devices. They appreciate the coverage for accidental damage and the convenience of free replacements. However, some customers find AppleCare+ to be expensive and the waiting time for replacements can be long.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,200 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare from Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discovering the AppleCare protection plan at Best Buy has been a game-changer for safeguarding my Apple devices. This comprehensive service, synonymous with the excellence of the Apple brand, offers a level of protection that goes above and beyond the ordinary. First and foremost, the seamless integration of AppleCare into my Apple ecosystem has been a revelation. From iPhones to MacBooks, this protection plan extends its vigilant care across all my cherished devices. It's like having a dedicated guardian for every facet of my digital life. One standout feature is the unparalleled expertise of the Apple-certified technicians at Best Buy. The peace of mind that comes with knowing my devices are in the hands of skilled professionals is truly invaluable. The quick and efficient resolution of issues, whether it's a technical glitch or a hardware hiccup, underscores the commitment to excellence that AppleCare from Best Buy embodies. The convenience factor cannot be overstated. Dealing with device issues is never pleasant, but AppleCare from Best Buy turns the inconvenience into a manageable experience. The streamlined claims process and the accessibility of Best Buy's support team make getting assistance a breeze, reducing downtime and ensuring I can get back to using my devices swiftly. One aspect that sets AppleCare from Best Buy apart is its coverage extension. Beyond the standard warranty, this plan provides an extended safety net, offering peace of mind for a longer duration. It's a forward-thinking approach that aligns perfectly with the longevity and quality of Apple products. Additionally, the proactive approach to software support and updates showcases AppleCare's commitment to keeping my devices running smoothly. It's not just about fixing problems; it's about ensuring my Apple experience is consistently top-notch. In conclusion, AppleCare from Best Buy is the epitome of protection for your Apple devices. It seamlessly integrates into your ecosystem, offers expert care, and provides a level of convenience that makes device ownership a pleasure. When it comes to safeguarding your Apple investments, AppleCare from Best Buy is not just a plan – it's the assurance of continued excellence in your digital journey. Elevate your Apple experience and invest in peace of mind with AppleCare from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best things to exist. Keeps me from getting distracted by having them on noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection, Warranty

    Rated 5 out of 5 stars

    Another Free value with my purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally save hundreds of $$ per year with a Best Buy Total Protection membership. Everything I buy automatically gets covered at NO additional $$.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Valuable Perk of TotalTech and a Worthy Standalone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overview: AppleCare offers coverage for up to 24 months, providing security and support to Apple device users. It is a valuable asset, whether received as a complimentary perk with Best Buy's TotalTech subscription or purchased independently. Pros: Extended Peace of Mind: With AppleCare, your Apple devices are covered for up to 24 months, offering robust protection against unexpected damages or faults. Cost-Efficient with TotalTech: For Best Buy TotalTech subscribers, AppleCare is an invaluable perk, significantly offsetting the cost of TotalTech and enhancing the overall value of the subscription. Global Coverage: AppleCare provides global coverage, ensuring that your devices are protected wherever you go, offering convenience and support, regardless of your location. Worthwhile Standalone Investment: AppleCare remains a worthwhile standalone investment due to its low price and potential savings in repair or replacement costs, even without TotalTech. Personal Experience: Although I haven't utilized the warranty for any of my purchased products, the peace of mind that AppleCare provides is invaluable. The fact that it's offered as a complimentary perk with TotalTech enhances the overall value of my subscription. Recommendation: AppleCare is highly recommended, whether received as part of TotalTech or purchased independently. Its extended coverage, cost efficiency with TotalTech, and standalone value make it a valuable investment for Apple device users. Additional Thoughts: The flexibility of AppleCare, being both a complimentary perk with TotalTech and an affordable standalone option, provides users with choices that cater to their specific needs. The potential savings and peace of mind make it a compelling choice regardless of how it is obtained. Conclusion: AppleCare proves to be a versatile and valuable warranty option, offering extended peace of mind to Apple device users. Whether obtained as part of Best Buy TotalTech or as a standalone investment, its low cost and comprehensive coverage make it a smart choice for safeguarding your technology investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care with Bestbuy total membership

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My AppleCare Protection Plan is included with my Best Buy Total membership, and I couldn’t be happier with the experience. I’ve had it for several years, and it truly provides peace of mind knowing my Apple devices are fully protected. The coverage is essentially the same as purchasing AppleCare directly from Apple, but with the added convenience of Best Buy’s excellent customer service. Whenever I’ve needed support, the process has been smooth and hassle-free—repairs are handled quickly, and the staff is always knowledgeable and helpful. It has definitely saved me both time and money over the years. I consider it one of the best and most reliable protection options available. For anyone who values their devices and wants worry-free coverage, this plan is absolutely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service and a Great Shopping Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience at Best Buy. The staff was knowledgeable, friendly, and took the time to answer all my questions without rushing me. The store was clean, well-organized, and had a wide selection of products at fair prices. I really appreciated how helpful the employees were in making sure I found exactly what I needed. Checkout was quick and easy, and overall the experience was smooth and stress-free. I would definitely recommend Best Buy to anyone looking for quality electronics and great customer service.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Protection!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare's up to 24-month plan provides reliable and comprehensive coverage for Apple products. It offers peace of mind with excellent customer service and expert technical support. The extended warranty covers hardware repairs and accidental damage, which is a significant advantage. However, the cost may be a consideration for some. Overall, it's a valuable investment for protecting Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Happy to have it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all my devices insured with Apple Car, so I can feel confident wherever I go, without the fear of losing it or having it stolen, because if that were to happen, Apple Care will send you your replacement in a short time. happy to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 months Apple Care Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ has been absolutely worth it. Over the past 24 months, I’ve received fast, professional, and hassle-free service every time I needed help. Repairs and replacements were handled smoothly, with excellent customer support and no surprises. It’s great knowing my device is fully protected — from cracked screens to battery issues — and always repaired with genuine Apple parts. AppleCare+ gives real peace of mind and is well worth the investment. ⭐ Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Extra Coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ is easy to set up and gives peace of mind knowing accidental damage and repairs are covered. Setup was simple, and having quick support through Apple is very convenient. A worthwhile option for protecting your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get apple care It is worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of Mind for All Your Apple Gear I don’t usually go for extended warranties, but AppleCare has completely changed my mind. Whether it’s a MacBook, iPad, or Apple Watch, having that extra layer of protection just makes sense — especially when you're investing in high-end tech. A few months after buying my MacBook, I ran into an issue with the keyboard. AppleCare handled it quickly, professionally, and at no extra cost. The whole process was smooth and hassle-free — exactly what you'd hope for when something goes wrong. What really stands out is how comprehensive the coverage is. From accidental damage to tech support, AppleCare gives you access to real help from people who actually know the products inside and out. You can walk into an Apple Store, call, or even chat online — it’s all fast and easy. Honestly, the peace of mind alone is worth it. With AppleCare, I know I’m covered — and that lets me enjoy my devices without stress. If you're picking up any Apple product, I highly recommend adding AppleCare. It’s one of those things you hope you never need — but you’ll be so glad you have it if you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care protection is great, good coverage. I always purchase the coverage. I make sure and add the coverage on every Apple item I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like auto insurance you have it on your car, but you have it on your Apple products. It’s a piece of mind and when something is wrong, there’s no questions to ask and everything’s taken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage, easy service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ For the win! Apple and Best Buy make servicing your apple product super easy! I love the flexibility of getting service at Apple OR Best Buy. Definitely worth the added money! I would never buy an apple product without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care ++

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic coverage! AppleCare+ gave me coverage for accidental damage and battery issues — saved me hundreds. Apple’s support team is super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fidelity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise suppression is amazing. Very good quality fidelity. Small case but no way to attach a lanyard. Could not get Find Me to work from iPhone 8 but works with more current iPhones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal for my apple product. Gives you peace of mind when you need a repair or exchange.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare is a must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on your clumsiness or just outright bad luck this is a must have, as it ensures pretty much everything and anything that could happen to your device. Highly recommend you purchase this alongside your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple care plus

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best insurance to ease your mind the 24 month warranty is the best so you don’t half to worry if your product breaks and having to pay full price for a new product if it breaks

    I would recommend this to a friend
  • Pros mentioned:
    Apple care, Protection

    Rated 5 out of 5 stars

    24-month Protection is a free gift Total tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    24-month Protection is a free gift Total tech for only $$ 199.00 a year. Win!! Win!!!! There so many other free gifts with the total tech protection that it pays for itself. But 2 years FREE of Apple care

    I would recommend this to a friend
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