Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1145 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that AppleCare+ provides great protection, peace of mind, and extends the warranty on their Apple devices. They appreciate the coverage for accidental damage and the convenience of free replacements. However, some customers find AppleCare+ to be expensive and the waiting time for replacements can be long.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,145 reviews
  • Best Buy Employee

    Rated 3 out of 5 stars

    It’s okay

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you have to go to apple for AppleCare related things and that sucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for All

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from apple. User friendly to owners.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AppleCare plus w/TotalTech

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s free with total tech membership and the deductible is nominal, it’s a great value AppleCare Plus included with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple care

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great and I have had no issues. I would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comprehensive.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Coverage seems comprehensive. Great to have for all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to benefit from AppleCare plan when our table screen broke. They replaced as promised. It was a good investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    why not

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    going through apple is complicated and they aren't always helpful, but it's better to have it than not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is really good to have and it will save you a lot of money when you have to replace your apple items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Apple care on all my devices for a long time, worth it as I’ve had multiple AirPods, phones, and iPad fixes that were included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare is a must

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy the AppleCare when it is offered! I have needed to use it a couple of times in the past and it is very much worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased AirPods and did have to be replaced, Only issue was a waste of time waiting for AirPods to be checked and was told to leave until notified. 3-5 days until I was notified to pick up then found out I was getting new ones. Very Disappointing!’

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products cost too much to not have them protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple can an take care of you

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare is definitely that’s part of buying something from Best Buy because if you have any problems there would be no problems at all with Best Buy helping you to assist and usually free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever, since I was introduced to the program, I will gladly continue to make it part of my purchase an every item I purchased from Best Buy. What a great idea. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Watch

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ❤️ my neq apple smart watch. I have no regrwt buying this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and cheap for all the extra I recommend it. For everything u do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add Apple Care to my orders. Easy and convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare and Total Tech! Can't go wrong!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting AppleCare included with Total Tech is great! I have been buying all of my Apple products at Best Buy since we joined Total Tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the history of use. No complaints to date.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Hopefully never use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use AppleCare and honestly I hope I never have too. I do like what AppleCare offers as far as protection.

    I would recommend this to a friend