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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1150 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that AppleCare+ provides great protection, peace of mind, and extends the warranty on their Apple devices. They appreciate the coverage for accidental damage and the convenience of free replacements. However, some customers find AppleCare+ to be expensive and the waiting time for replacements can be long.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,150 reviews
  • Rated 3 out of 5 stars

    AppleCare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Option expired, never got to utilize AppleCare application

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Care

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt use at all however always good to have extra security on your electronics

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At best average, Apple products are so so!!! Ok ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Goid value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good traditional product. Great value awesome service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vent kit easy to install good price for this product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good product but constantly falls out of ears

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always loved Apple products because of how seamless they work together and the user quality, but this one misses the mark a little when it comes to wear. I’ve worn them several times at the gym and they constantly fall out of my ears. The first generation never fell out, but these seem to fall out all the time. It’s unfortunate because other than that it would be a great product, especially paired with my iPhone 13 and MacBook Pro.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t get the freebies email

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one can explain the coverage and I didn’t get an email with instructions for Apple Music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had a small chip in the screen of her MacBook Pro. AppleCare replaced the screen. Did have to send it out for a few days, but the fix was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod Gen 2 - love.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are just perfect for me! I love the sound qualitity. I wanted these rather than the AirPod Pros because of the longer stem, it's easier for me to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty for any mobile device or accesory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care + makes me feel safe about any of my Apple products. Whether its physical damages or being lost, I know the company will back me up.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Peace of mind and forced extortion product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No idea why I pay 10x for a apple product that needs to have a plan you must buy in order to make sure there over priced junk keeps working

    No, I would not recommend this to a friend
  • Cons mentioned:
    Waiting weeks

    Rated 1 out of 5 stars

    Pointless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has you send them the defective product and wait a week or more just ti tell you what you already know

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is with apple care news and music in fne same bundle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 Care for Apple products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Apple Care protection program is the best on the market that I have found to date. Ease of use and Price is excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service. and quicker service. no other issue

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No raplacment airpod

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not cover missing or lost AirPod!! That’s why I bought the insurance seems how they are very easy to misplace definitely should have read to see if they would have replaced before buying this

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Cares?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it. Hope to never have to. Just wanted to created a review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for AppleCare for all my Apple items. I don't have an apple store close, but glad this is an option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love apple care because it's just an extra reassurance your items are well protected. Thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a most with apple products. I've had issues with other apple products that were solved quickly.

    I would recommend this to a friend