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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1213 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers frequently mention that AppleCare+ provides great protection, peace of mind, and extends the warranty on their Apple devices. They appreciate the coverage for accidental damage and the convenience of free replacements. However, some customers find AppleCare+ to be expensive and the waiting time for replacements can be long.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,213 reviews
  • Rated 1 out of 5 stars

    AirPods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good barely cover something, I lost one AirPod and don’t even cover it so idrk what’s the point of paying for that

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    impossible to activate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    impossible to activate. spent an hour on hold with apple, was told that my apple care was not active. spent two hours on hold with best buy, was told that it was active. still have no idea if i have active apple care, as it is not recognized by apple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    apply care plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont really care about apply care juat something that wouldnt need i trust in apple

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst team. Kids working

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for a call back from the team. Go to pc Richard’s at least they try there

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Perks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great perk of being a member of the protection plan

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very little coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many items are not covered and you have to wait a long time to be evaluated by Apple to be told that it’s not covered

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t know I had this until now still don’t know what this is

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They don’t want to fix your items. They just want

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always find a way to find word your issues so they don’t find anything wrong. It’s not worth it. Just sold my Apple items to get some of my money back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product. Buy android instead

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple doesn't let you exchange yor items under the protection plan. They send it in to get checked out and your stuck waiting for a week or two.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not using.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have Apple products like that only air pods so I really don't use the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much work to get something replaced. Had to go to apple

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s useless to buy AppleCare. Won’t recommend for anyone to get it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My item was lost. Apple care Didn’t cover my item.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Confusion

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have total tech but when ever I buy a product this is automatically added. Not sure why

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We won’t use this. No value to us. Must be some marketing Dept add on promotion that only they get paid for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know I bought this AppleCare apparently I paid $1.21

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like having to pay a deductable on top of apple care. Oh well..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Go through apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it’s through total tech it’s not worth it. Get it directly through Apple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idont know what is apple care? I bought it??? i dont remember buying it can you explain me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    do not get membership

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not get this membership you will lose your money

    No, I would not recommend this to a friend
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