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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 242 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the protection, peace of mind, and coverage that AppleCare provides for their expensive Apple products. They appreciate the free warranty and essential nature of AppleCare, considering it a must-have for their devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 242 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    High Quality; reliable protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is a great way to protect your Apple products. Every interaction I’ve ever had with Apple’s customer care has always been convenient, productive, and helpful. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Apple care

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to get when purchasing an expensive Apple product such as laptop Have not had a need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care…BEST Service coverage for products!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not be without Apple Care on my Apple products. You deal directly with the Apple Care techno-guru’s. I’ve had to make multiple calls over the years for many technology hiccups with my devices and with each call, I’ve always gotten the best service solving the issues quickly and without too much pain! It’s easier than dealing with a 3rd party insurance program that offers the “same” service. Thanks for a great team of professionals that make technology use easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My AppleCare+ 24 months plan is a great value and gives me peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Great security to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had apple care on my MAC's, it is easy to contact them and they are very knowledgeable and usually can walk you through the problem on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the Apple Care with our Apple products which gives us peace of mind if something should happen!

    I would recommend this to a friend
  • Pros mentioned:
    Apple care

    Rated 5 out of 5 stars

    Not yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Apple Support on a number of occasions as I try to learn the ways of the product. They've been awesome. I expect no less from Apple Care when that becomes necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer help

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them a couple time I didn’t have to wait online and they walked me through my problem

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A no brainer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting Apple care + on any Apple product is a must. There’s no reason to gamble with these expensive delicate products.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is great for when something happens to your device!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ coverage that was issued on my product as a benefit under my Totaltech membership. It also has important information about the terms and limitations of coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and even better because it was free to receive on my new iMac because i had Best Buy total tech membership

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Great costumer service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coustomer services , friendly and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare, always worth it. Apple products too expensive to not have options on.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple Care is a necessity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so pleased that Apple Care came with my MAC. Having the ability to connect with Apple Service gives me peace of mind if I have any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy when my puppy ate the charging case for my Airpod pros. The technician who assisted me provided me with top-notch customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute great buy for protecting my new computer and would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care +

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new iMac. It provides great support and insurance. I always but this for my Apple purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Glad we had it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used before and glad we had the coverage, would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't yet about this product. I haven't to used it yet. But it's good to know that I have it.

    I would recommend this to a friend
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