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Customer reviews

Rating 4.8 out of 5 stars with 1205 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love AppleCare+ for its protection, peace of mind, and warranty coverage. They appreciate the great service and coverage for Apple products, including replacements if needed. Customers also find value in the price and consider it a must-have for their Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,205 reviews
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Peace of mind aka Applecare+!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey folks, just wanted to drop my experience with AppleCare+ that I got bundled with my shiny new Beats Studio Pro headphones from Best Buy. Considering how much I rely on tunes to get through my day, I figured I'd share my thoughts on this little safety net. So, here's the scoop: snagged these sweet Beats Studio Pro headphones from Best Buy and, lo and behold, their Total Tech membership tossed in AppleCare+ at no extra cost. Now, if you're like me and you've got a track record of gadgets meeting gravity in unfortunate ways, you know any extra protection is a big plus. **REASON FOR PURCHASE** I didn't exactly go out hunting for AppleCare+, but since it was part of the Total Tech deal, I was all for it. I've had a run-in with Lady Luck before, where my iPhone took a leap of faith out of my pocket and onto the concrete. Thanks to AppleCare+, I got it fixed up without fuss or a financial meltdown. **EXPERIENCE WITH THE SERVICE** Now, as for these Beats, they're still kicking without a scratch so far (knock on wood). But having AppleCare+ is like having a security blanket. You hope you never need it, but it's super comforting to know it's there. My past rendezvous with AppleCare+ for my phone was a lifesaver. Quick service, no interrogation, just in and out with a fixed up phone. If their headphones service is anything like that, I'm in good hands. **BENEFITS AND DRAWBACKS** First off, the perks. Having AppleCare+ is like having a VIP pass at a concert for your gear. Drop your device? Covered. Spill your drink on it? Covered. It's pretty sweet not to have to sweat the small stuff. Plus, since it was included with the Total Tech membership, it felt like snagging a front row seat without paying extra. Now, for the downsides. I mean, if I'm nitpicking here, the fact is you're sorta betting on bad luck to get your money's worth. If your gear stays pristine, it can kinda feel like you paid for something you never used. But then again, isn't that the point of insurance? **COMPARISON TO EXPECTATIONS** So here's the deal with expectations. When I first got AppleCare+ with my iPhone, I thought it was gonna be a hassle to use. But when the dreaded day came, and my iPhone did a faceplant, AppleCare+ was a game-changer. They had my back, no questions asked. So, with my Beats, even though they're still intact (fingers crossed), I expect if anything goes sideways, I'll be sorted out pretty fast, just like before. **CONCLUSION AND RECOMMENDATION** To tie it all off, I'm pretty stoked with AppleCare+ as part of the Best Buy Total Tech membership. It’s like that trusty sidekick in superhero movies; doesn't get in the way and steps up when the going gets tough. For anyone who’s on the fence, if you're already shelling out for the Total Tech membership and you get AppleCare+ with it, it’s a no brainer. Would I recommend it? For sure, especially if you're the type who doesn't want to play it risky with your gadgets. **Star Rating** So, about the star rating. I'm hovering between a 4 and a 5 here. Haven't had to use it for these headphones, but based on my iPhone saga, it's leaning more to a solid 4.5 stars. It loses that tiny bit because, let's be honest, it’s an insurance; it's as exciting as watching paint dry until you actually need it. And just to keep it real, this is all based on my past brush with AppleCare+ for my phone. Haven't had to test the waters with the headphones yet, but if history repeats itself, I'm expecting smooth sailing.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet, hope to soon!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Preventative Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven’t had to use it yet, AppleCare for the iPad Air M2 13” feels like a smart investment for peace of mind. The extended coverage provides two years of protection and support, covering accidental damage and hardware issues that could be costly out of pocket. Knowing that any repairs or replacements will be handled by Apple-certified technicians, with genuine Apple parts, adds a level of reassurance—especially for a device I use regularly. The plan also includes priority access to Apple Support, which is helpful if you need tech assistance quickly. While I haven’t needed to make a claim, AppleCare has a solid reputation for quick turnaround times and excellent customer service, which makes me feel more secure about my purchase. For anyone who, like me, relies on their iPad daily and wants to avoid unexpected repair costs, AppleCare is worth considering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Haven't let me down. I will come back and update this review if they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A worthy upgrade over last gen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll keep this short and sweet Apple has significantly improved this iPad keyboard. The trackpad is much better, the keys on the keyboard feel better as well, and Apple finally added some media keys and other function keys as well. You will notice that Apple has also used aluminum on the palm rest which makes the keyboard feel more sturdy. I love using this new keyboard and can recommend it, especially if you find it at a discounted price like myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get AppleCare

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gotta get the AppleCare all the time no matter what

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Love the service. Hate headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far theyre working out pretty good. The Geeksquad/apple care that is. The solo 3s just arent worth it though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+ Offers Peace of Mind at a Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ is an incredible bargain & offers peace of mind. The real deal is joining Total Tech at Best Buy, because AppleCare+ is included with Apple product purchases for 24 months! I bought Apple AirPods Pro at Christmas & was pleasantly surprised to receive AppleCare+ included at no cost with my purchase, since I am a Total Tech member!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, never had any issues great size as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Watch SE 2nd generation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is definitely a great budget option or alternative to the Apple Watch Series 8. Having used the Apple Watch Series 8 before, the functionality is quite identical with the only exception being there is no ‘always on’ display. Functions great during physical activities such as running and volleyball. It is a great lightweight smart watch, I highly recommend for those with any other Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple Thought.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care with save your wallet, mind, and paycheck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, no problems and I love putting apple care in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter’s b-day and she loves them. My only concern when I purchased was them fitting, she says everything is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will always keep you protected at all times..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense of security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that AppleCare is included with my Total Tech Mmbership, really saves me from buying it every single time. Certain cases do require a deductible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is always amazing and it worth getting for all apple products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Apple a day keeps the doctor to slay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I said it's a great piece of mind to have a security blanket like this…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My beats had broken and luckily apple care still covered them so I got a new pair of beats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly AppleCare+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year ago I had to get my Apple phone fixed and it was expensive so the AppleCare+ is great and fits my budget in case of a mishap.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unnecessary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh it’s good if you share them or take them literally everywhere but as someone who knows how to take care of things it’s not very needed

    No, I would not recommend this to a friend
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