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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1263 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love AppleCare+ for its protection, peace of mind, and warranty coverage. They appreciate the great service and coverage for Apple products, including replacements if needed. Customers also find value in the price and consider it a must-have for their Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,263 reviews
  • Rated 4 out of 5 stars

    Unnecessary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh it’s good if you share them or take them literally everywhere but as someone who knows how to take care of things it’s not very needed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Because nothing is perfect!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better on this days as a back up. Accidents happens every day!!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat the AppleCare+ especially when the device is for my daughter. There’s nothing like the piece of mind that comes with knowing if something goes wrong we’re covered!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purple Beats

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them. They just don't stay in my ear. The sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Warranty

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ is a comprehensive warranty and support plan designed to offer peace of mind for Apple device owners. With its extensive coverage, easy access to support, and value-added services, it has become an attractive option for many. Here’s a detailed review: Coverage and Protection AppleCare+ provides extensive coverage for Apple devices, including iPhones, iPads, Macs, Apple Watches, and more. The plan extends the standard warranty period and includes both hardware repair and software support, offering a safety net against unexpected issues. Key Coverage Areas: Accidental Damage Protection: AppleCare+ covers accidental damage from handling, such as drops and spills, which are not covered by the standard warranty. This includes repairs for screen damage and other physical issues. Battery Coverage: If the device’s battery retains less than 80% of its original capacity, AppleCare+ covers the replacement. Hardware Repairs: Coverage includes repair or replacement of major components like the display, buttons, or internal parts due to defects or failures. Accessories Coverage: AppleCare+ extends coverage to Apple-branded accessories such as the power adapter and included cables. Service and Support One of the standout features of AppleCare+ is the access to Apple’s renowned support network. This includes: Direct Access to Apple Experts: 24/7 Priority Support: AppleCare+ provides priority access to Apple experts for any technical questions or troubleshooting needs. This can be a huge time-saver, allowing for faster resolution of issues. In-Store Support: You can make appointments at Apple Stores for hands-on support and repairs. The Genius Bar is renowned for its knowledgeable staff and efficient service. Convenient Repair Options: Express Replacement Service: For devices like iPhones and iPads, AppleCare+ offers an express replacement service, where Apple ships you a replacement device before you return your defective unit. This minimizes downtime and is especially useful for those who rely heavily on their devices. Mail-in Repair: AppleCare+ includes the option to mail your device for repair, which can be particularly convenient for users without easy access to an Apple Store. Cost and Value While AppleCare+ comes at an additional cost, it offers significant value considering the potential repair expenses for out-of-warranty devices. For instance, repairing an iPhone screen can be expensive, but with AppleCare+, the cost is reduced to a fraction of the standard repair fee. Pricing Breakdown: One-Time Payment or Monthly Subscription: Apple offers flexibility in payment, allowing you to choose between a one-time upfront payment or a monthly subscription, which can be easier to manage. Cost Efficiency: For devices prone to accidental damage, the cost of AppleCare+ is often justified after just one incident of repair or replacement. Additional Benefits AppleCare+ also includes several added benefits that enhance the overall value: AppleCare+ Theft and Loss Coverage: For iPhones, you can opt for an AppleCare+ plan that includes theft and loss coverage, provided you have Find My iPhone enabled. This adds an extra layer of security for those worried about losing their device. Software Support: AppleCare+ extends beyond hardware, offering expert advice on Apple software and services, including setting up and using iCloud, troubleshooting iOS issues, and more. Global Repair Coverage: AppleCare+ provides coverage worldwide, which is ideal for frequent travelers. You can get support and repairs in any country where AppleCare+ is available. Pros Comprehensive Coverage: Extends warranty and includes accidental damage, battery, and accessories. Excellent Support: 24/7 priority access to Apple experts and in-store support. Convenient Repair Options: Includes express replacement and mail-in repairs. Flexible Payment Options: One-time payment or monthly subscription. Additional Benefits: Theft and loss coverage for iPhones, software support, and global repair coverage. Cons Additional Cost: It adds to the overall cost of owning an Apple device. Service Limits: There are limits to the number of accidental damage incidents covered per year. Not All-Inclusive: Does not cover cosmetic damage or intentional damage. Final Verdict AppleCare+ is an excellent investment for those looking to protect their Apple devices against accidental damage and defects. The comprehensive coverage, coupled with Apple’s top-tier support services, offers significant peace of mind and can save substantial costs in the long run. For users who rely heavily on their devices and value reliable support, AppleCare+ provides robust protection and exceptional value.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Peace of mind

    Rated 5 out of 5 stars

    If you shop at Best Buy, you need this coverage!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no-brainer if you buy Apple products from Best Buy. No matter how many you buy, you’re covered for one low price. Bought an iPhone, iPad, MacBook, AirPods, etc, you’re covered. You’d spend more alone on AppleCare than you would on Best Buy’s plan. It also covers your other Best Buy purchases. It’s great peace of mind for the pice and it simply can’t be beat!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Peace of mind

    Rated 5 out of 5 stars

    Peace of Mind: Monthly AppleCare+ Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly AppleCare+ is the gold standard in device protection and support. It offers comprehensive coverage, convenient service options, and access to Apple's top-tier customer support. Whether you're using an iPhone, iPad, Mac, or any other Apple device, AppleCare+ ensures that you can enjoy your device worry-free. While the value proposition may vary depending on your device's cost, the peace of mind and the quality of service it provides are priceless. If you own Apple devices, consider AppleCare+ with monthly payments an essential investment in your tech ecosystem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+ paid for itself

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added AppleCare+ when I bought my iPhone 16 Pro Max, and it already paid for itself. A few months in, I dropped my phone face-down on concrete and the screen cracked badly. Normally that repair would’ve cost me several hundred dollars, but with AppleCare+ I only paid $29 at the Apple Store. The process was quick — I scheduled an appointment, dropped off my phone, and had it back with a brand-new screen the same day. Knowing I still have coverage for another year and a half gives me peace of mind. It is more expensive upfront than other plans, but if you plan to keep your iPhone for 2+ years, it’s absolutely worth it. Between the accidental damage protection and free battery replacement if it wears out, I feel like my investment is protected. - Covers accidents (drops, cracked screen, water damage) - Low service fees compared to full repair cost - Priority Apple Store or mail-in service - Battery replacement if health drops below 80%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+ makes using the device less stressful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with AppleCare+ because it helps protect a purchase I plan to use a lot. It’s the kind of coverage that’s most valuable when something unexpected happens, and I like not having to worry as much about repairs. It also feels smoother dealing with Apple support when coverage is active. The downside is the extra cost, but for expensive devices it can pay off quickly if anything happens.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection & Support Option

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend AppleCare+ for any Apple purchase. Has always had great extra protection and easy to use and get support, repair, and replacement when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never worry about your devices again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I get this product for free because of my Best Buy, total subscription, I find it to be a wonderful ease on my stress. Having an iPhone, Apple Watch, MacBook Pro, iPad, Apple TV, and every service that they provide you can always count on AppleCare support to answer any question you have and resolve your issues in a timely and fair manner. I will never go without AppleCare, love it over the insurance provided by my cell phone carrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get apple care with all of my products. you may think i won’t need it, YOU WILL. there is always something that unexpectedly happens and comes in handy when you have apple care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchasing Guru

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always have Apple care for any of my Apple products. Most of the time it will not be used but when you need it then the cost was well spent. Once I had to bring a computer back in three times and the Apple care covered all. If you’re a Best Buy member Apple Care comes free on all Apple products purchased through Best Buy. That is money well spent in today’s economy.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint magnet

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beats headphones offer good quality sound. On the settings you can choose between the noise cancellation or transparency mode. You can choose to tap once or twice to accept/end a call, and connecting your headphones to other devices is easy especially if you own apple products. I've used the apple headphones before but I do prefer these beat headphones as I feel they offer better noise cancellation. I got mine in black and the material is matt plastic which would be the only con I have. You can see all the fingerprints on it, but it's not as big of an issue since they are not badly noticeable. They do come with their own carrying case and can collapse inward so the headphones and case are small which allow for better travel/portability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ offers true peace of mind. The coverage is simple, reliable, and incredibly helpful when you need it most. Fast repairs, friendly support, and hassle-free service make it well worth the investment for protecting your Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have been in an Apple Store, you understand that they’re customer service is second to none. Apple care only enhancing that experience if you damage the device.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Assurance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use AppleCare but it gives me peace of mind that I have it should I need it for our MacBook's.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    good plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly best buy protection plans are amazing! THey will work with you to get your items fixed and if not fixed it will be replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used immediately and it connected immediately! Great gift for my teen who is a new driver and has a new job...more responsibilities, which more things to track. She loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    BBY standing with you

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same plan you would get from Apple. Bestbuy stands behind the product and helps facilitate any issues with apple products. You now dont have to double dip on warranty agreements

    I would recommend this to a friend
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