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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1217 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love AppleCare+ for its protection, peace of mind, and warranty coverage. They appreciate the great service and coverage for Apple products, including replacements if needed. Customers also find value in the price and consider it a must-have for their Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,217 reviews
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free access for 90 day's os included inthus offer from apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage if your product gets damaged. Very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would definitely recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love mine! The sound is amazing and the battery last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good , i like these headphones … thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, no complaints and very cost effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech member pays off! Having AppleCare is a must,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can’t say enough good things about it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty was free with my Totaltech membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Apple care +

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love apple care + i will always continue to get it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. I've had them for less than 6 months and they drain battery and they hurt my ears after an hour so they don't work for audiobooks or long workouts. Plus I was not told that they are not covered by Best Buy total tech, so I am now stuck with them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought AppleCare for my beats pro and a random malfunctioning earbud; I had to send them back twice and they never repaired or replaced the bad earbud. I then had to call management to explain what was going on and after another week I finally received a remanufactured replacement that were no longer covered under apple care that was purchased for the first set.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    All deals aren't good sales.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got nothing out of this purchase it was a waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought my Powerbeats earbuds in for repair after getting stepped on by accident, was told they cant be replaced for under warranty and i would have to buy the earbud separately or buy new ones due to excessive damage. Whats the point of a warranty if it cant cover accidental damage. Useless service dont waste your bugs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you paid a penny for this service, you paid a penny too much. Got AppleCare plus with my Powerbeats and hopes that if anything happened Apple would be able to help me unfortunately, that was not the case. I recently had charging and connectivity issues and Apple has told me there’s nothing they can do about it. Worthless product would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt last long. One of them already has distortion in it after about 2 months of use. But sound is good noise canceling is "ok"

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay its apple though

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an okay product for apple. Not the best service, its kinda pricey for repairs.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    its apple care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its applencare not always new products but better than insurance from other companys

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t cover loss or theft which is very disappointing!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was great but there was way too much static. It was quite annoying.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Apple care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There for you whenever you need it  worth the extra money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasnt happy that the item i purchased came with apple. As i do not like apple. And the fact i have to pay for shipping to have an item looked at is ridiculous to me. So never again

    No, I would not recommend this to a friend