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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1279 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love AppleCare+ for its protection, peace of mind, and warranty coverage. They appreciate the great service and coverage for Apple products, including replacements if needed. Customers also find value in the price and consider it a must-have for their Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,279 reviews
  • Rated 4 out of 5 stars

    Apple Protection.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A protection plan in case the phones break. Would recommend it high.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t know until I need it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good won’t be able to tell how good this product is until other products mess up.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    My peace of mind insurance for an expensive produc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had to use it ... Yet! But at least it is there in case something goes wrong! Peace of mind for replacments!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Care no fear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool to have I guess especially when it is free for a few months with my purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    AppleCare

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i lost my earbuds during skate park evening and night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have if you don’t have the Best Buy protection plan

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Popping noise

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was happy at first , , left left ear bud started making an annoying popping sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple care, gives me the peace of mind, definitely always recommend getting it On all Apple products

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Superior Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a product 4 days past warranty and they still honored the warranty. So impressed. Thank you so much.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have i phone or any other item with apple account.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Apple Care, only wish is that you could deal directly through Bestbuy.com.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does so well so far we love it. It has been absolutely great in the short time weve had it.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. The coverage is for all things Apple so it is definitely worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good add in value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free service is always welcome, cant complain about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No hassle

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for any required repairs without any hassles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy total tech support had me cover as long as I have an active service

    I would recommend this to a friend
  • Pros mentioned:
    Apple products

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having apple care helps a lot when i need them and having kids is fantastic

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Annoying

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annoying to use if there’s a problem it’s usually a let’s see what we can do to fix rather the replace it leaving you with out the item for however many days it’ll take to fix if they can fix it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan Apple care+,………………………………………………………..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service to protect items. We use it for some wireless earbuds.

    I would recommend this to a friend