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Customer reviews

Rating 4.8 out of 5 stars with 1995 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers highly value AppleCare+ for the protection it provides for their Apple devices, giving them peace of mind and a sense of security. They appreciate the comprehensive coverage, including warranty extensions, free replacements, and expert support, which makes it worth the price for many users. While some customers mentioned the deductible, the overall sentiment is positive, with many customers expressing satisfaction with the protection and coverage they receive from AppleCare+.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,995 reviews
  • Rated 5 out of 5 stars

    Priceless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always maintain my Apple products with AppleCare, wouldn’t be without it! I have had to use it a couple of times, once on a shattered iPad screen, and an iPhone chewed by a puppy. Definitely worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare, don’t leave home without it!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare on devices is really something that you should consider a necessity when purchasing an Apple product. It’s Insurance against everyday life issues and accidents. There’s no substitution for a policy that will make you hooligan in the event. Something happens and do it with such speed and ease honestly getting AppleCare is the one thing you should consider when purchasing up a product over all others as fragile and meticulous as Apple products are having the ability to replace it or repair to a brand New condition is priceless because the aesthetic and function of an apple product go together to complete the product if one or the other fails then AppleCare is there to save you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple care plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly haven't had AppleCare+ for 24 months so far. But so far, it only took me 2-3 days to get my MacBook after accidentally stepping on the corner, the replaced the screen and made my MacBook, look brand new. this covers all your basics like, accidental drops, accidentally getting it wet, screen goes out, battery degrades drastically, you drop your phone? They got you covered, honestly doesn't take them that long to fix your stuff. I love how nice the customer service is they are very understanding get how I feel when I talk about apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ has been a total lifesaver—literally. I dropped my iPhone face-down on concrete two months after buying it, and thanks to AppleCare+, the repair was fast and affordable. The peace of mind it gives is honestly priceless. Knowing I’m covered for accidental damage means I don’t baby my devices anymore. Support is quick, friendly, and professional. It’s not cheap, but compared to the cost of repairs without it? 100% worth it. If you’re clumsy like me or just want to protect your investment, don’t skip AppleCare+. It’s one of those things you hope you never need, but you’ll be so glad you have it when you do.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ gives great peace of mind. Apple offers great products that just work, but electronics always have a chance of failing. AppleCare+ will insure your products are covered past the 90 day limited warranty for accidental damages. You will also get tech support for your covered Apple product 24 hours a day and 7 days a week so that you don’t have to wait on specific days and hours. Get your help you need when you need it. AppleCare+ has great value and it is highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    AppleCare For Best Buy Service Plan Owners

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why buy Apple products at Best Buy? Great local service in a big box store with locations all over and free AppleCare for 2 years (although not the one that covers loss or theft) with my Best Buy Service plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a need

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is absolutely worth it. Devices are expensive to fix, and having the extra coverage gives real peace of mind. When something goes wrong, the support is quick, helpful, and saves you from paying a big repair bill. It’s one of those things you don’t think you need until you really need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t Go Wrong with AppleCare Plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with AppleCare Plus. It’s amazing knowing that if tou need help with anything all you have to do is call AppleCare and a real person will answer and walk you through your problem or help find a solution for you! I would 100% recommend to anyone buying an Apple product to also purchase the AppleCare Plus coverage not just for the peace of mind, but to also have a guarantee that you have help whenever needed!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased AppleCare and are glad we did. While we have had no issues until recently, the iPhone case did crack, and the camera lost focus. The unit was promptly replaced, and everything is perfect once again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPod Pros are notorious for issues in my experiences. 4 pairs = 4 replacements over the years. I will not purchase a pair without AppleCare. $29 instead of $99 for a left or right pod. Washed my last pair in the washer and they replaced both for $29.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care has saved us so many times! Worth every penny! Having the ability to do an advance replacement of apple watch, getting phone batteries replaced, repairing my macbook, LOVE LOVE LOVE apple care!.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Android could NOT beat Apple with Apple Care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel so secure having apple care! Love all the coverage there is included. I was an android person from the very beginning of having cell phones years and years and years ago something like what 30 years ago… whew but recently decided to try apple bc almost all friends/family use apple and now I have found Android could never beat Apple and Apple Care!! Having trouble with my new current new 15 plus so will call or go in to a store and use my apple care!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have your stuff protected, especially when it’s Apple cause it’s expensive and if you was the need to use the service, it would probably pay for yourself

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it help to know that If I have any issues the computer the warranty will kick in. Very helpful customer services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care is with it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having Apple care for all my products. It’s definitely worth the money. I’ve used it multiple times and it’s better than paying full price to replace your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Shelf Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently added AppleCare+ to my Apple devices, and I’m so glad I did! It’s been a game-changer in terms of peace of mind. Knowing that I have comprehensive coverage for accidental damage, hardware issues, and expert support has made a huge difference in how I use my devices. The customer service through AppleCare+ is exceptional. Whenever I’ve had a question or needed assistance, Apple’s support team has been quick, friendly, and incredibly knowledgeable. It’s so reassuring to know that I can get help directly from Apple, whether it's troubleshooting a software issue or dealing with a hardware problem. The accidental damage protection is another standout feature. The coverage gives me confidence that I’m not left with expensive repair bills in case of an accident. Additionally, AppleCare+ extends my warranty, which is perfect for long-term device use. It covers a wide range of repairs and offers priority service, ensuring that I’m never left without support when I need it most. Overall, I highly recommend AppleCare+ for anyone who wants extra protection and peace of mind for their Apple devices. It’s well worth the investment for the value, coverage, and customer support you receive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money for piece of mind!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love my Apple Care. Thankfully I haven’t had to use it a lot but when I have it’s been seamless and easy. Well worth it over the full price cost of replacing your items.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Peace of mind

    Rated 5 out of 5 stars

    Good insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always nice that apple gives insurance to their products. This 24 month insurance is a piece of mind on top of what best buy offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT on the Go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have the peace of mind to address technical issues. I don't have the time or patience to figure these things out myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Apple Pencil

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny especially on my Apple Pencil it’s easy to drop and apple care helps with that

    I would recommend this to a friend
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