Customer Ratings & Reviews

Best gift ever. As a member of Best Buy's Total Tech program, I was thrilled to find out that Apple Care Plus was included with my membership. This added layer of protection for my Apple devices has been a game-changer, and I'm grateful for the added value it provides. With Apple Care Plus, I don't have to worry about the cost of unexpected repairs or accidental damage. The plan covers up to two incidents of accidental damage, giving me peace of mind knowing that my devices are protected against the unexpected. In addition, the plan includes priority support from Apple's experts, who are always available to answer any questions I may have and provide guidance on how to resolve any issues. The process of signing up for Apple Care Plus was quick and easy, and the Best Buy team was incredibly helpful in explaining the benefits of the plan. I'm glad I decided to enroll in the program and would highly recommend it to anyone looking to protect their Apple devices. In summary, as a member of Total Tech, Apple Care Plus has been an incredible addition to my membership. The plan provides comprehensive protection for my Apple devices and gives me peace of mind knowing that I'm covered against the unexpected. If you're a fan of Apple products, I highly recommend looking into Apple Care Plus as a way to protect your devices and ensure their longevity.

My total tech AppleCare plus is the best! Not only does a total tech provide the AppleCare plus for a free price, I was able to obtain new headphones for my AirPods Pro purchase one year ago. The total tech has applied a genius move to ensure protection of Apple products from Best Buy in the best way!

You can’t go wrong with AppleCare Plus. It’s amazing knowing that if tou need help with anything all you have to do is call AppleCare and a real person will answer and walk you through your problem or help find a solution for you! I would 100% recommend to anyone buying an Apple product to also purchase the AppleCare Plus coverage not just for the peace of mind, but to also have a guarantee that you have help whenever needed!

Broke my iPhone 15 Pro Max on the 5th day after purchasing it, luckily I bought the Apple Care Plus but had to go to the Apple store that’s okay, paid a 99.00 deductible, and received a new phone. Thank goodness, the phone wasn’t cheap.

I always maintain my Apple products with AppleCare, wouldn’t be without it! I have had to use it a couple of times, once on a shattered iPad screen, and an iPhone chewed by a puppy. Definitely worth the price!

AppleCare+ gives great peace of mind. Apple offers great products that just work, but electronics always have a chance of failing. AppleCare+ will insure your products are covered past the 90 day limited warranty for accidental damages. You will also get tech support for your covered Apple product 24 hours a day and 7 days a week so that you don’t have to wait on specific days and hours. Get your help you need when you need it. AppleCare+ has great value and it is highly recommended.

Why buy Apple products at Best Buy? Great local service in a big box store with locations all over and free AppleCare for 2 years (although not the one that covers loss or theft) with my Best Buy Service plan!

I recently added AppleCare+ to my Apple devices, and I’m so glad I did! It’s been a game-changer in terms of peace of mind. Knowing that I have comprehensive coverage for accidental damage, hardware issues, and expert support has made a huge difference in how I use my devices. The customer service through AppleCare+ is exceptional. Whenever I’ve had a question or needed assistance, Apple’s support team has been quick, friendly, and incredibly knowledgeable. It’s so reassuring to know that I can get help directly from Apple, whether it's troubleshooting a software issue or dealing with a hardware problem. The accidental damage protection is another standout feature. The coverage gives me confidence that I’m not left with expensive repair bills in case of an accident. Additionally, AppleCare+ extends my warranty, which is perfect for long-term device use. It covers a wide range of repairs and offers priority service, ensuring that I’m never left without support when I need it most. Overall, I highly recommend AppleCare+ for anyone who wants extra protection and peace of mind for their Apple devices. It’s well worth the investment for the value, coverage, and customer support you receive.

Feel so secure having apple care! Love all the coverage there is included. I was an android person from the very beginning of having cell phones years and years and years ago something like what 30 years ago… whew but recently decided to try apple bc almost all friends/family use apple and now I have found Android could never beat Apple and Apple Care!! Having trouble with my new current new 15 plus so will call or go in to a store and use my apple care!!

We purchased AppleCare and are glad we did. While we have had no issues until recently, the iPhone case did crack, and the camera lost focus. The unit was promptly replaced, and everything is perfect once again.

If I were you, I would recommend getting AppleCare+ in most cases for devices like MacBooks, iPhones, iPads, especially if they are key tools in your daily work. The cost of AppleCare+ tends to pay off by reducing the financial risk of accidents or hardware failures, plus the support benefits are useful.

A must have with any product even Apple products. With all the updates and things that could go wrong, stressing over issues is the last thing on my mind.

AirPod Pros are notorious for issues in my experiences. 4 pairs = 4 replacements over the years. I will not purchase a pair without AppleCare. $29 instead of $99 for a left or right pod. Washed my last pair in the washer and they replaced both for $29.

Great product and it help to know that If I have any issues the computer the warranty will kick in. Very helpful customer services

This product is simple and easy to use on anything, any place and at any time. I left an airtag on my gym bag and realized another gym memeber returned it instead to the business on a much higher floor and thanks to my Apple airtag I was able to locate my bag and did not use my favorite workout shoes, airpods along with several other items important to me! This product is protective because it helps you protect your belongings with accuracy and easy.

It’s a great product. It helped upgrade my old tv to the latest functionality. It’s very easy to use. The product is well built I am overall satisfied with the purchase.

I love having Apple care for all my products. It’s definitely worth the money. I’ve used it multiple times and it’s better than paying full price to replace your item.

It is always nice that apple gives insurance to their products. This 24 month insurance is a piece of mind on top of what best buy offers.

Always love my Apple Care. Thankfully I haven’t had to use it a lot but when I have it’s been seamless and easy. Well worth it over the full price cost of replacing your items.

Im about to use it because my leff airpod is not charging so im glad i got this