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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 300 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers appreciate the peace of mind, protection, and coverage that AppleCare+ offers. They feel it is worth the price and are happy with the helpful support they receive. Customers also value the replacement service and the extended warranty that comes with AppleCare+.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 300 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Girl for 13 years!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy ANYTHING Apple with out it! If you’re spending money on Apple products it will protect them from almost anything! One repair or replacement without apple care is way more than then plan itself!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple care+ for life!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t buy anything Apple without some sort of protection. A must have.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MacBook Pro screen went black Paid deductible because it was outside one year warranty I received a new one

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful, never had an issue they couldn’t handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel very protected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great wow ive had my laptop for a few months now but I never needed to use the apple care yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Macbook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple makes the best ! Great MacBook definitely would recommend for students in college .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care happy client

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well explained by the advisor. very happy with the option that i have e taken for my laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love apple care. can't imagine having an iphone without it.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service, Peace of mind

    Rated 5 out of 5 stars

    Total Assurance with AppleCare+!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using AppleCare+ for my devices and the peace of mind it offers is unbeatable. The coverage for accidental damages is a lifesaver, especially with my track record of drops! The customer service is always exceptional, with quick responses and efficient solutions. Having AppleCare+ means I worry less about my devices and enjoy using them more. Highly recommend for any Apple product owner!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Really good service and helpful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is Apple's extended warranty and support service for its products. It offers additional coverage beyond the standard warranty, providing customers with peace of mind and various benefits. Let's delve into a detailed review of AppleCare, outlining its features, advantages, and customer feedback.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Total Tech to the rescue!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for any Apple product. As a member of Best Buy's Total Tech program, I was thrilled to find out that Apple Care Plus was included with my membership. This added layer of protection for my Apple devices has been a game-changer, and I'm grateful for the added value it provides. With Apple Care Plus, I don't have to worry about the cost of unexpected repairs or accidental damage. The plan covers up to two incidents of accidental damage, giving me peace of mind knowing that my devices are protected against the unexpected. In addition, the plan includes priority support from Apple's experts, who are always available to answer any questions I may have and provide guidance on how to resolve any issues. The process of signing up for Apple Care Plus was quick and easy, and the Best Buy team was incredibly helpful in explaining the benefits of the plan. I'm glad I decided to enroll in the program and would highly recommend it to anyone looking to protect their Apple devices. In summary, as a member of Total Tech, Apple Care Plus has been an incredible addition to my membership. The plan provides comprehensive protection for my Apple devices and gives me peace of mind knowing that I'm covered against the unexpected. If you're a fan of Apple products, I highly recommend looking into Apple Care Plus as a way to protect your devices and ensure their longevity.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Review for Apple care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is a must-have for anyone investing in Apple products. With coverage extending up to 24 months, it offers peace of mind against unexpected damage or malfunction. Whether it's a cracked screen or a faulty component, AppleCare ensures prompt repairs or replacements, keeping your devices running smoothly. With its excellent customer service and global support network, it's a worthwhile investment for protecting your Apple ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    A two yeras journey of remarkableexperience-best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a devoted customer of Best Buy for over 2 years, I felt compelled to express my sheer satisfaction and delight with this outstanding company. Throughout my journey with Best Buy, they have consistently gone above and beyond to provide an exceptional shopping experience. The first remarkable aspect of Best Buy is their unwavering commitment to customer service. From the very beginning, I have been greeted with friendly smiles, genuine enthusiasm, and a willingness to assist in every way possible. The knowledgeable staff members have not only guided me through the extensive product selection but have also shared valuable insights and recommendations based on their expertise. Their willingness to go the extra mile in ensuring customer satisfaction has truly set Best Buy apart from other retailers. One of the main reasons I keep returning to Best Buy is their impressive range of high-quality products. It’s truly a tech enthusiast’s paradise! From electronics to appliances, Best Buy offers an extensive selection that caters to everyone’s needs and preferences. Whether I’m in search of the latest gaming console, cutting-edge smartphones, or state-of-the-art home theater systems, I’m consistently amazed by the diverse range of options available in-store and online. Furthermore, the convenience and ease-of-use that Best Buy provides have been invaluable to me. Their user-friendly website enables effortless browsing, product comparisons, and well-detailed customer reviews that have aided me in making informed purchasing decisions. Best Buy’s commitment to convenience extends beyond their digital platform, as their physical stores are thoughtfully organized, making it effortless to locate and explore different product categories. During my 2 year tenure with Best Buy, every purchase I have made has exceeded my expectations. The durability, performance, and overall quality of their products have consistently left me impressed. It’s evident that Best Buy partners with reputable brands and suppliers, ensuring that customers receive top-notch products that withstand the test of time. In conclusion, my longstanding relationship with Best Buy has been nothing short of extraordinary. Their exceptional customer service, vast selection of products, convenience, and commitment to quality continue to impress me. Best Buy has certainly earned my trust and respect as a go-to retailer for all my tech-related needs. I highly recommend Best Buy to anyone seeking a phenomenal shopping experience backed by impressive products and outstanding customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APPLE CARE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never fully understood the value of peace of mind until I experienced Apple Care. It's more than just a service; it's a guardian angel for your beloved Apple devices. Let me share how this remarkable protection plan touched my heart and convinced me that it's an absolute necessity. From the moment I enrolled in Apple Care, I felt like I was extending a cocoon of safety around my treasured gadgets. It's like giving your devices a warm embrace and assuring them that no matter what happens, they'll be taken care of. The feeling is almost parental – watching over something you hold dear, ensuring it's shielded from harm. Accidents are inevitable, and that's where Apple Care truly shines. The compassion and understanding I encountered when I needed repairs were astonishing. The process was seamless, efficient, and handled with such care that it felt like my device was being tended to by a team of dedicated healers. Knowing that my device would be restored to its full glory gave me a sense of relief that's hard to put into words. The convenience factor is a true game-changer. I didn't have to jump through hoops or face frustration when seeking assistance. With Apple Care, support is just a call or a click away. This level of accessibility made me feel valued as a customer, and in a world that can often feel impersonal, this personal touch stood out. But beyond the practical benefits, it's the emotional attachment that has me singing praises for Apple Care. As someone who invests not just in devices, but in experiences and memories, the thought of losing or damaging a device is heart-wrenching. Apple Care is like a guardian for those memories, ensuring that they're preserved and cherished for years to come. It's an investment in the stories we capture through our devices – the laughter, the tears, the milestones. Apple Care is the unsung hero that allows us to continue telling those stories without fear. If you're someone who cherishes not just the gadgets, but the moments they capture, I implore you to consider Apple Care. It's more than an insurance policy; it's a heartfelt promise that your memories and experiences will remain protected. Embrace the peace of mind, the exceptional support, and the emotional significance that Apple Care brings. It's a decision you won't regret.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    indispensable, especially for the clumsy among us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Oh, AppleCare is absolutely essential. Truly, it’s the wisest investment you can make when purchasing any Apple device. Think of it as… well, a safeguard, a shield, protecting your delicate and oh-so-precious technology. Now, I must say — if you’re prone to accidents, if you drop things or, heaven forbid, break them — then this service will save you both time and money. Honestly, it spares you from the heartache of replacing something so finely crafted. So, please, don’t be careless. If you value your devices — and really, you should — AppleCare is not optional. It’s the best decision you can make.”

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Best Buy Bargains

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I took the plunge and got AppleCare+ for my Macbook Pro, and it's been a total game-changer. I mean, being 23 and all, I'm not exactly swimming in cash, but this thing has saved my life more times than I'd like to admit. Having that extra peace of mind for accidental damage and knowing I can get my screen fixed without breaking the bank is a relief. And here's the kicker - I actually snagged it through Best Buy, and it was way cheaper than buying it directly from Apple. Seriously, it's a no-brainer. Best Buy made it more affordable and totally worth it. So, for any fellow budget-conscious 23-year-olds out there, don't sleep on AppleCare+. It's a lifesaver, especially when you score a deal like I did at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of Mind and Top-Notch Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care Plus provides extended warranty coverage and protection for accidental damage, going beyond the standard warranty. Their support team is friendly, knowledgeable, and easily accessible through various channels. Convenient repair options ensure swift resolutions to device issues, minimizing disruptions. Despite canceling due to financial constraints, I highly recommend Apple Care Plus for those looking to protect their Apple devices, as it offers peace of mind and a seamless resolution process. Consider it when purchasing Apple products, as it guarantees comprehensive coverage and top-notch support.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care + is the best option to add on! Always helpful support

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Replacement

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We should always have apple care, it gives us security for any damage or accident that we might have, I had a defect and they changed my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care+ Mac Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Apple Care from Best Buy, and I couldn't be happier with my purchase. The product itself is amazing—it's sleek, easy to use, and packed with features that have made my life so much easier. Setup was a breeze, and the performance has been flawless since day one. Whether I'm using it for work, entertainment, or just everyday tasks, it handles everything like a pro. What really stood out to me, though, was the excellent customer service at Best Buy. From the moment I walked into the store, the staff was incredibly helpful and knowledgeable. They took the time to answer all of my questions and made sure I got exactly what I needed. The checkout process was quick, and I even got a great deal! Overall, I'm beyond impressed with both the product and the experience I had at Best Buy. I'll definitely be coming back for my future tech needs. Highly recommend!

    I would recommend this to a friend
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