Customer Ratings & Reviews
- SKU:
- 6339445
Customer reviews
Rating 3.9 out of 5 stars with 298 reviews
(298 customer reviews)Rating by feature
- Service3.8
Rating 3.8 out of 5 stars
- Professionalism4.0
Rating 4.0 out of 5 stars
- Expertise3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers praise the Appliance Uninstall or Product Pickup service for its overall excellent performance, quick installation speed, and simple appliance removal process. However, some customers have reported concerns about the noise level, specifically high-pitched whistling sounds. Additionally, a few customers have mentioned issues with the functionality of installed appliances.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
ZEPHYR VENT HOOD
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vent hood was uninstalled by an outside company since Best Buy could not find some who was capable of doing it!!!! The guys who came for pick up were on time, courteous and quick.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Exceptional Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.11/11/23. Absolute great service. Best Buy has/does exceptional customer service. Thank you!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Cooktop pickup
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appliance uninstall and pickup went flawlessly. Great service.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Applianace
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had nice experience to get this product/service through Best Buy. Thanks.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent installation team
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding attention to detail at the installation. Balanced and height adjusted using a level to ensure the correct fit. Door was adjusted as well to close easily.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Where was this?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never saw this item. If it came with the microwave, our contractor who installed the microwave took it with him when he left. I am sure it was useful though because the microwave is up and running.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Removal of Existing Appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers did a quick and efficient removal of existing appliances (Wall Oven and Built-In Microwave Oven) while maintaining proper distancing protocol & masks during this pandemic. Highly recommend service.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Removal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Team did an excellent job removing the existing range hood.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
The second installer was knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The second installer knew what he was doing. The problem with appliance, the 1st time, I believe was installation issue. The second time was definitely manufacturing issue with motor.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Oven install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Showed on time and did a good job. Took away old and all packaging
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Uninstall of Cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service tech was a gem - knew his stuff and did a clean job :)
I would recommend this to a friend Rated 4 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave was replaced with a better model as the original was no longer available
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
GE trash compactor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got the one delivered working. Everything is fine. It’s working great.7
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent Service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, fast, and done to our satisfaction. They uninstalled our old cooktop and took it away with no problems. I would highly recommend this service for anyone who needs it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great job guys!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great and knew what they were doing. They installed the units and made sure they worked.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Fridge delivery and Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were great and very nice and installation was done in just a short time.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Trash compactor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one broke and new one installed. Works great with no issues.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 2 out of 5 stars
Fustrating installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First group did not show us the operation. They took all the documentation with them plus parts that belonged with us. Second installation group told us that to install it correctly, get a plumber. Third installer knew what to do and did an excellent job
No, I would not recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
great service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the first disposal was making a weird noise so best buy sent a new one and every thing is great now
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting for the uninstall of defective range top and install of new one. Great service form Best Buy, no issues. It happens and they have been wonderful!
I would recommend this to a friend