Customer Ratings & Reviews

I had a failed appliance that needed to be replaced. Best buy uninstalled and replaced it. Excellent job

I never saw this item. If it came with the microwave, our contractor who installed the microwave took it with him when he left. I am sure it was useful though because the microwave is up and running.

Installers did a quick and efficient removal of existing appliances (Wall Oven and Built-In Microwave Oven) while maintaining proper distancing protocol & masks during this pandemic. Highly recommend service.

11/11/23. Absolute great service. Best Buy has/does exceptional customer service. Thank you!

We had nice experience to get this product/service through Best Buy. Thanks.

The second installer knew what he was doing. The problem with appliance, the 1st time, I believe was installation issue. The second time was definitely manufacturing issue with motor.

Appliance uninstall and pickup went flawlessly. Great service.

Showed on time and did a good job. Took away old and all packaging

Team did an excellent job removing the existing range hood.

Quick, fast, and done to our satisfaction. They uninstalled our old cooktop and took it away with no problems. I would highly recommend this service for anyone who needs it.

Service tech was a gem - knew his stuff and did a clean job :)

We got the one delivered working. Everything is fine. It’s working great.7

Nice wall oven. Good quality and installation was excellent

The guys were great and knew what they were doing. They installed the units and made sure they worked.

Guys were great and very nice and installation was done in just a short time.

Microwave was replaced with a better model as the original was no longer available

Waiting for the uninstall of defective range top and install of new one. Great service form Best Buy, no issues. It happens and they have been wonderful!

First group did not show us the operation. They took all the documentation with them plus parts that belonged with us. Second installation group told us that to install it correctly, get a plumber. Third installer knew what to do and did an excellent job

First one broke and new one installed. Works great with no issues.

the first disposal was making a weird noise so best buy sent a new one and every thing is great now